Capability:April 2023 - Current• Architected an automation accelerator to streamline BI conversion, reducing efforts and costs while improving efciency.Delivery: April 2024 – Current; Client: Global Leader in the Home Furnishings Industry• Leading a team of 40+ in migrating from Qlik and Tableau to Power BI as part of the client’s BI consolidation program.• Implemented automated accelerators to enhance efciency and achieve cost savings.Feb 2024 – May 2024; Client: A Leading Telecom Conglomerate• Led the BI Pod in discovering and analyzing the client’s Tableau and Cognos BI platforms. Provided recommendations for migrating to Power BI based on lineage, consolidation, and usage history.Sep 2023 – Dec 2023; Client: A Key Player in the Automotive Industry• Led the BI Pod in discovering and analyzing client’s OBIEE platform. Provided recommendations for migrating to Power BI based on lineage, consolidation, and usage history.April 2023 – May 2024; Client: Global Leader in Genomics and Life Sciences• Led the BI Pod in executing report repointing for Tableau and Cognos BI platforms, ensuring a seamless transition and integration with DWH systems

Client: A Leading Non-Bank Auto Finance Company• Led a team of ~20 members in a greenfeld project to develop and deploy a new BI platform (Power BI & Tableau) and stabilize the FIS Asset Finance system. • Managed a cross-functional team to meet project goals and deadlines.

• Accountable for ensuring the overall business continuity and performance of the IT HWE Design Environments.• Using Power BI to create & manage reports, dashboards which is visible to Business & Customers.• Using Power BI to create benchmark reports to make decisions on increasing or decreasing the capacity based on the usage, consumption & cost matrix.• Using Power BI’s KPI to forecast & analyze usage patterns of CPU, the memory of servers across different DC’s & regions.• Using Thingworx to integrate multiple applications under Virtual Platform business plan.• Automation of PTC’s Creo software using Nokia specific parameters.• Working as an Admin on Ansys Minerva SPDM tool.• Assisting team in change management, execution of R&D IT requests, Continuous Service Improvements of HWE environments.• Monitoring performance of Platform servers using OP5 tool.• Worked on adhoc automation requests received from the HWE Tools team to create scripts for backup etc.

• Providing L2 & L3 support to a vast customer base (2000+) of Oracle Fusion Applications.• Troubleshooting issues reported via various monitoring tools.• Performing weekly deployment & maintenance support.• Providing fixes though Bugs & Tickets.• For any Major Incident, engaging Infra, DEV, PSR & other stakeholders by initiating MI call and ensuring Service disruption is restored within SLA.• Handling SMTP, SFTP, IMAP and LDAP related issues.• Using OSvC (RightNow), JIRA, Bug & SR tool to ensure all tasks, issues & incidents are logged correctly.• Handling Customer’s issues via Service Request (Work Requests & Incidents) and providing solution for the same.• Regularly monitoring Alerts reported for all Fusion Customers (both Production & Non-Production environments)• Attending daily business calls with Oracle’s Product Engineering & Operations leadership towards implementing enhancements in Cloud SaaS services.• Updating Confluence (Oracle’s internal documentation portal) on regular basis with latest updates on process & technical steps.• Creating Weekly & Monthly reports of issues reported in Fusion property.• Publishing Prelim-RCA & Synopsis for any Major Incident Outages.• Mentoring team members.

• Application Support & Maintenance: Ensuring 24/7 functioning of Live Application with on Desk/Call support.• Incident Management: Proactive & Reactive cases Debugging, Analysis and Restoration.• Monitoring Feed loading in application’s database from various downstream systems.• Providing in-depth RCA to Business over any emergency outage, failure or issues.• Monitoring Webserver’s, Application Server’s and DB health.• Engaging with Infra, UNIX and DB support team in case of critical failures.• Enhancing our monitoring process by writing shell scripts to reduce the tedious tasks.• Live Application Deployments: Package deployments every release (main release is every 2 months followed by dot and warranty releases) under Agile methodology.• Automation: Automating deployments, monitoring and process, thereby reducing mundane daily tasks.• DevOps & Design: Involve in Development calls with offshore team considering fix/enhancements required to minimise the incidents and improve application performance. Interact with Designers on site, understand and augment application with new technology with impact analysis.• Executing numerous ASG tasks, NFMI tasks and etc.• Meeting Business and Project stakeholders for a briefing on Requirement Analysis and Impact analysis.• Passing on the observations of issues and incidents to Development teams.

• Performing E2E deployments and providing E2E Test Support• Creating Bridges, Queues and Data Sources and configuring Domains on Weblogic Server as part of infra migration.• Worked on Stingray Traffic Manager (9.9) and creating rules/pools/servers/adding new sites for application.• Testing in-house code & scripts for releases, manually.• Modified internal application features using Java, Unix Shell Scripting and Oracle SOA Weblogic.• Developed few routing scenarios based on requirements.• Supported the application with code fixes.• IT training during Induction Period.