Build up strategy for acquiring new business in region.• Mobilizations of new key accounts.• Implementation of new process and practices, enhancing the operation and Employee efficiencies.• Client management Escalation management and Revenue and Budgets management.• Documentation: MIS reports (periodic) & Budgets and adherence to the same.• Implementation and daily updates on SOPs.•Training and implementation of Quality Standards Hygiene Safety & Environment, customer service & Business development frontline modules

• P&L head for East India & managing annual P&L of 70 Cr with strong bottom line.• Managing strong client base of 27+ public, private & govt. companies with more than 70+ sites end to end responsibility of Business development, Revenue management, Financial Budgeting ,Supply chain management, Key accounts, Commercials & Contracting, Learning & Development ,Service Excellence, Accounts payable, Accounts receivable & client servicing.• Handling critical Union & Industrial relations with various trade Unions.• Responsible for on boarding, training & development of more than 500+on roll employee.• Managing multiple Facility & Food Service operations in different locations of Eastern India (West Bengal, Odisha, Jharkhand, and North East).• Organic growth and additional profit generation with effective contract management.• Build up strategy for acquiring new business in region.• Mobilizations of new key accounts over east Zone.• Implementation of new process and practices, enhancing the operation and Employee efficiencies.• Client management Escalation management and Revenue and Budgets management.• Documentation: MIS reports (periodic) & Budgets and adherence to the same.• Implementation and daily updates on SOPs.• Training and implementation of Quality Standards Hygiene Safety & Environment, customer service & Business development frontline modules

• P&L head for Chhattisgarh & managing annual P&L of 100 Cr with strong bottom line.• Handling critical Union & Industrial relations with various trade Unions.• Responsible for on boarding, training & development of more than 700+on roll employee Client Management, Escalation management, and Revenue and Budgets management.• Handling critical Union & Industrial relations with various trade Unions.• Responsible for on boarding, training & development of more than 600+on roll employee• Organic Growth and additional profit generation with Effective contract management.• Implementation of Processes to improve the quality of life of employees and clients.Handling operations of Bharat Aluminum Company Limited (BALCO), Vedanta, Korba, Chhattisgarh (One of largest Key account of ISS India), Looking after Industrial Housekeeping at both Alumina & Power Plant.• Housekeeping services at BALCO Hospital (44 Bed Multi specialty Hospital )• Catering Services (5 nos. of Cafeteria) at Plant and GET Hostel (150 Rooms).• Managing Guest Houses (2 nos.) and (8 nos.)Transit Houses.

Hospitality services to Tata Technologies & IBM Pune.