Ashvitha Singh Email & Phone Number

Scarborough

Enhanced customer satisfaction by efficiently processing returns and resolving issues. Analyzed return trends to inform purchasing decisions and minimize future returns due toproduct defects or dissatisfaction.Assisted customers in troubleshooting product issues, often avoiding the need for returnsaltogether.Communicated effectively with sales.

Toronto, Ontario, Canada

Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.Filed paperwork, sorted, and delivered mail, and maintained office organization. Organized new employee orientation schedules for new hires. Screened applicant resumes and coordinated both phone and in-person interviews.

Hyderabad, Telangana, India

• Promoted to a senior-level position as a Quality Assurance Auditor in a span of 1.5years.
• Educated and oriented employees to improve compliance with quality control protocols.
• Ensured line KPIs are met with defined targets outlining improvement actions.
• Gathered and reviewed current data to determine areas in need of improvement.
• Created and delivered training programs for staff and cross-functional teams.

Hyderabad, Telangana, India

• Received impact player of the month award for scheduling the highest interview.
• Awarded stand out performer for handling high volumes and ensuring all the tasks were closed as per clients' Service Level Agreement
• Scheduled and confirmed appointments and interviews with prospective job candidates.
• Managed and updated candidate records using a designated system.
• Supported job fairs, open houses, and recruiting events to attract qualified candidates.
• Generated new hire offer letters and efficiently set up new hires in the Applicant Tracking System.

Hyderabad, Telangana, India

• Certified Google Ads specialistDigital marketing, SEM, SalesManaged 120+ Google Ads Accounts across Europe and South East Asian markets, responsible for 500k+ USD revenue/quarter.
• ︎ Building customer relationships for long term business growth.
• ︎ Interacted with clients on a regular basis to analyze market trends and opportunity identification based on campaign performance reports.
• ︎ Enhancing the clients online advertising program by integrating various Google products such as Google Analytics, Google My Business, etc.
• ︎ Advanced optimisation techniques aligned to clients goals across Search, GDN(Google Display Network), YouTube, Mobile, etc

Hyderabad, Telangana, India

Hyderabad, Telangana, India

• Assisted with administrative tasks including maintaining candidate databases, organizing recruitment files, and preparing recruitment materials and documents.
• Supported recruitment activities such as scheduling interviews, managed job fairs, coordinating logistics, and communicating with candidates throughout the hiring process.
• Implemented and managed inclusive interview processes to accommodate disabled candidates.

Postgraduate Degree, Project Management

Postgraduate Degree, Human Resources Management/Personnel Administration, General

Bachelor Of Commerce - Bcom, Business/Commerce, General

Diploma Of Education, Business/Commerce, General

Education record