Ashwani Kumar Email & Phone Number

Hyderabad Area, India

-Handling the team and managing multiple clients-Handling the Product Incubation Tickets related to Tier 1 Escalations-Responsible for Handling Ad Trafficking, Campaign Management, 3rd party Tracking, Audience Targeting- Involving and supporting the Alpha team which deals with the testing of New Campaigns, features and the projects of the development team.-Reporting the day to day campaign performance.-Creating Audiences for enhancing the Campaigns performance-Involved… Show more -Handling the team and managing multiple clients-Handling the Product Incubation Tickets related to Tier 1 Escalations-Responsible for Handling Ad Trafficking, Campaign Management, 3rd party Tracking, Audience Targeting- Involving and supporting the Alpha team which deals with the testing of New Campaigns, features and the projects of the development team.-Reporting the day to day campaign performance.-Creating Audiences for enhancing the Campaigns performance-Involved in the new projects which includes different types of Campaigns.-Responsible for Handling client calls in order to understand their requirement and support accordingly.- Quality Analysis Show less

Hyderabad Area, India

-Responsible for Troubleshooting the issues related to Digital devices which includes Amazon Kindle fires, Fire phone and Alexa-Good Experience in Handling Tier 1 & Tier 2 Escalations- Worked as a subject Matter Expert and trained around ten teams.- Handled cross skill support in Peak season and earned appreciations and achievements.

Hyderabad Area, India

- Worked as a support Associate for a UK based Fashion Company.-Good Experience in Handling tickets related to Payment issues, Products -Responsible for understanding the different style trends in the current market, analyze them and suggest the changes to be made for different fashion companies who would want to sell their product on the site.- Participating in the client meetings in order to understand the fashion trends and sales related to different advertisers.- Handled an… Show more - Worked as a support Associate for a UK based Fashion Company.-Good Experience in Handling tickets related to Payment issues, Products -Responsible for understanding the different style trends in the current market, analyze them and suggest the changes to be made for different fashion companies who would want to sell their product on the site.- Participating in the client meetings in order to understand the fashion trends and sales related to different advertisers.- Handled an entire team in a short span of time and handled the quality check reports and queries reporting. Show less