Ashwathi Payankulath Email & Phone Number

- Ensuring high levels of data compliance through the use of Pwer BI reports and other tools to improve quality- Routine checking and inputting of data on our case management system.- Creating reports and dashboards using PBI and AI tools- Identify and investigate anomalies and initiate corrective action as required- Provide regular reports on performance and quality information to the Leadership team- Set up reports and provide data for the team as requested for both routine and ad hoc information requests- Support timely submission of national data sets and other required contract reporting within the respective timelines- Keep up to date with required data set changes and share learning with the team- Review the care pathway to ensure the existing processes and procedures are fit for purpose and identify any efficiencies or changes and improvements required.- Support capacity and workforce planning with the Management team- Maintain up to date knowledge of NHS data definitions/standards and attend training as appropriate

Rotherham, South Yorkshire, United Kingdom

United Kingdom

United Kingdom

Chesterfield, Derbyshire, United Kingdom

Banagalore

Operations Management :- Processing of client applications- Sending daily transaction reports to the sales heads- Conducting Quality audits- Analyzing KYC of clients- Providing client support- Liaising with different departments within the company to resolve client queries- Vendor management- Drafting and executing with the guidance of the legal team- Maintaing the CRM and dashboard- Working very closely with the tech team for process automation in operations- Studying the current processes and identifying the components that can be automated and having them implemented- Resource management

Bengaluru, Karnataka, India

Mysuru Area, India

Operations and Compliance*Implementing Risk Management techniques, Analyzing risks involved inbank operations work, and taking necessary decisional actions to prevent them.*Ensuring KYC and AML compliance while processing bank Accounts.*Headed the audit review preparedness initiatives vital to ensuring banking operations compliance.*Provided comprehensive customer support through performance of a variety of teller activities including money order/official cheque/traveler’s cheque processing,*credit rating, monthly certifications, and various reporting.*Proactively managing a team of 6 members, conducting annual performance reviews, assigning operational assignments, conducting weekly employee meetings and diplomatically implementing disciplinary actions.Customer Service and Management:*Establishing and maintaining excellent relationship with existing and potential clients and providing them with efficient advice on investments.*Present a professional, client-focused image in representing bank to customers and branch personnel, generating a positive market image and supporting business growth.*Coordinate with senior officers in business plan development, prepare credit packages and perform credit analysis and provide update for call lists.*Participate in sales planning initiatives and design appropriate relationship plans to generate new business throughout-marketing calls, promotions and presentations.*Proficiently plan, coordinate and manage a broad range of banking activities including monthly and quarterly reporting, outgoing wire transfers and legal request processing.

worked as an intern at the marketing dept in the branding division and provided them with promotional ideas on a live project for tetley green tea

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services

Bachelor Of Commerce (B.Com.), Accounting And Finance

Pre-University Degree, Business/Commerce, General

I.C.S.E, English,Physics