As the Franchisee of Biryaaniwala, a fast-growing chain of authentic Indian cuisine restaurants, I lead the daily operations, finances, marketing, and development of multiple outlets across the region. With over 8 years of experience in the hospitality industry, I have a proven track record of delivering high standards of quality, service, and customer satisfaction, as well as driving business performance and growth.I have a strong background in training and quality control, which are essential for the success of any hospitality brand. At my previous role as a Training Manager at Bin Mirza International, I designed and delivered effective learning programs for various hospitality brands, covering topics such as food safety, customer service, leadership, and soft skills. I also served as a Quality Control Officer at the same company, where I implemented and monitored HACCP and food safety standards, ensuring compliance and best practices. I hold certifications in Train The Trainer, Food Safety, and HACCP Level 2, as well as a diploma in Hotel Management and a bachelor's degree in Commerce.I am skilled in COGS, performance motivation, and strategy, and I enjoy creating and executing innovative solutions to improve the business performance and growth of Biryaaniwala. I am committed to delivering excellence, value, and diversity to the hospitality sector, and I look forward to collaborating with talented and diverse teams that share the same vision and mission.