Ashwin K
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Ashwin K Email & Phone Number

Customer Success | Onboarding | Freshworks | Customer Champion | SaaS | at LeadSquared
Location: Chennai, Tamil Nadu, India 4 work roles 1 school
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Current company
Role
Customer Success | Onboarding | Freshworks | Customer Champion | SaaS |
Location
Chennai, Tamil Nadu, India
Company size

Who is Ashwin K? Overview

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Quick answer

Ashwin K is listed as Customer Success | Onboarding | Freshworks | Customer Champion | SaaS | at LeadSquared, a company with 1165 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Ashwin K.

Ashwin K previously worked as Onboarding Specialist - Customer Success at Freshworks and Technical Support Engineer at Zoho Corporation. Ashwin K holds Bsc.Computer Science, Computer And Information Sciences And Support Services from Hindustan University.

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LeadSquared

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Profile bio

About Ashwin K

At Freshworks, our team focused on delivering exceptional customer experiences through meticulous CRM implementations and onboarding. Our efforts led to increased satisfaction and loyalty among our client base, solidifying the company's reputation in the competitive SaaS market.My educational grounding from Hindustan University, paired with practical skills in CRM and xMatters, steered our strategic approach to customer success. This synergy between education and application underpins my commitment to innovating client engagement and fostering lasting relationships in the tech industry.

Listed skills include Leadership, Implementation, Customer Service Management, Customer Service, and 4 others.

Current workplace

Ashwin K's current company

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LeadSquared
Leadsquared
Customer Success | Onboarding | Freshworks | Customer Champion | SaaS |
Chennai, TN, IN
Website
Employees
1165
AeroLeads page
4 roles

Ashwin K work experience

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Onboarding Specialist - Customer Success

Chennai, Tamil Nadu, India

Handled around 70 SMB accounts for US regionManaged full implementation cycle covering kick-off calls to understand business requirements, addressedcustomer pain points, setup customizations and automationsImplemented 35+ accounts and helping customers get the best value out of CRMNurtured and identified customer accounts to reduce churn rate by engaging.

Feb 2021 - Feb 2022

Technical Support Engineer

Chennai, Tamil Nadu, India

Handled technical issues associated with CRM users(Internal and Customers) such as admin and user related issues. Educating users on security through SamL IDPAddressed and resolved SLA issues promptly.Communicated technical computer information to non-technical audiences by providing simplified presentations and demonstrations.Provided clear and concise.

Sep 2019 - Jan 2021

Customer Service Representative

Chennai, Tamil Nadu, India

Worked for a Canadian process - Bell Canada as a sales consultantBuilding rapport with customer which will result in great customer experienceLearning key aspects of the product to become a product expert.Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs andrequirements.Built rapport with customers.

Jul 2017 - Sep 2019
Team & coworkers

Colleagues at LeadSquared

Other employees you can reach at leadsquared.com. View company contacts for 1165 employees →

1 education record

Ashwin K education

FAQ

Frequently asked questions about Ashwin K

Quick answers generated from the profile data available on this page.

What company does Ashwin K work for?

Ashwin K works for LeadSquared.

What is Ashwin K's role at LeadSquared?

Ashwin K is listed as Customer Success | Onboarding | Freshworks | Customer Champion | SaaS | at LeadSquared.

Where is Ashwin K based?

Ashwin K is based in Chennai, Tamil Nadu, India while working with LeadSquared.

What companies has Ashwin K worked for?

Ashwin K has worked for Leadsquared, Freshworks, Zoho Corporation, and Sitel Group.

Who are Ashwin K's colleagues at LeadSquared?

Ashwin K's colleagues at LeadSquared include Skanda Kashyap, Aehin Abu, Srikanth Reddy Bala, Pmp® Csm®, Pujita Bhattacharjee, and Pritish Prusty.

How can I contact Ashwin K?

You can use AeroLeads to view verified contact signals for Ashwin K at LeadSquared, including work email, phone, and LinkedIn data when available.

What schools did Ashwin K attend?

Ashwin K holds Bsc.Computer Science, Computer And Information Sciences And Support Services from Hindustan University.

What skills is Ashwin K known for?

Ashwin K is listed with skills including Leadership, Implementation, Customer Service Management, Customer Service, Customer Relationship Management, International Sales, Technical Support, and Chargebee.

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