Front Desk Concierge; EMR documentation, Scheduling, Answering phones, Patient Intake, Taking Copayments and other sales transactions, Patient retention tasks, Scan/fax/upload documents and imaging, greet patients, maintain lobby appearance, schedule procedures, financial/insurance conversation with patients, sending referrals, assisting with records requests, insurance eligibility and verification, taking inventory.

Clinical Care Team/Front Desk Concierge; EMR documentation, Scheduling, Answering phones, Community Outreach/ Marketing, Patient Intake, Taking Copayments and other sales transactions, Patient retention tasks, Scan/fax/upload documents and imaging, greet patients, and guide patients back to exam rooms, brief financial/insurance conversation with patients, taking inventory. Other responsibilities included; ordering knee braces from company reps, brace fittings and adjustments, sterile fields and injection set-up, ultrasound and X-ray data entry.

New client consultation, creating customized client workout programs, providing detailed explanations and demonstrations both verbally and visually, providing extra resources (workouts, dietary education, corrective exercises) for clients, clear communication, flexibility with schedule, feedback and evaluation of client goals, concerns, and questions, supporting clients and meeting them where they are at, assisting around the gym where needed.

Physical Therapy Aide/Tech and front desk; help patients with exercises, stretches, and modalities (resistance, neuromuscular, strengthening, balance, ultrasound, e-stimulation, traction). Other duties include explaining home exercise programs, washing/folding laundry, supporting patients using a gait belt, restocking, cleaning tables and exercise equipment, and taking out the trash. Front desk responsibilities include answering phones, sending emails/faxes, calling physicians’ offices, scanning patient paperwork, scheduling patients, completing copayments, taking inventory.

Organize activities or implement a curriculum that allows children to learn about the world and explore their interests. Develop schedules and routines to ensure that children have enough physical activity, rest, and playtime. Watch for signs of emotional or developmental changes in children and bring it to the attention of parents or guardians. Keep records of children’s progress, routines, and interests.

Administered medicine on occasion, helped with ADLs (activities of daily living: dressing/grooming, bathing, cooking, eating, toileting, cleaning, doctors’ appointments), provided close companionship and support for clients, teaching and guiding goals/skills for clients.

Provided attentive service; Listened and clarified guest concerns; Maintained standards of cleanliness; Developed proper working relationships to reach business goals.