Asia Mitchell Email and Phone Number

● Managing control reports, process metrics, trends and root causes toissues/exceptions● Develop reporting packages for internal/external customers and leadershiprelating to performance and cost using historical datasets.● Executes vendor expense modeling and associated expense managementprocesses such as invoice management, accruals/adjustments, forecasting, etc

● Monitored spend controls and reports on usage trends to C level staff ● Supplied necessary market research for customer retention that led to defining and measuring KPIs thatprovided actionable insights ● Responsible for maintaining various macros/scripts and financials used to update customer accountInformation● Improved service levels by 20% completing trend analysis for high level client accounts ● Demonstrate a broad knowledge of system integration options to include Batch file processing, APIinterfaces,

● Reported vendor enrollment statistics to clients, sales, and/or project management ● Supported sales with creating a customized opportunity assessment for potential clients● Maintained vendor and/or client data within Salesforce