Asif Sayed Email & Phone Number

Mumbai Area, India

Navi Mumbai

Online Reputation Management

Mumbai, Maharashtra, India

Non-performing Asset Management & bad debts recoveries for banks in UAE & GCC countries.Coordination with bank and Sublet Agencies located across the globe.Ensures that adherence to Quality Standard and performance of Recovery Department staff are maintained in line with the laid down policies & procedures of the Bank/organization.Ensures that periodic.

Mumbai, Maharashtra, India

Handling two processes - Tata-AIG & Shoppers Stop.Conduct briefings sessions for the team before & after the shift on their daily stats.Conducting one-to-one sessions, call barging, Coach 123 & feedback.Handling training agents and providing them with ‘on-the-job training’.Preparing daily operations & client’s reports with uploading data in Customer.

Mumbai, Maharashtra, India

MIS on MS-Excel with Deutsche Bank Customer care unit (CCU).Collating all the emails from the customer-care inbox and distributing them to the proper action group.Preparing Global complaints report as per the TAT and the mail type.Sending customer the dispute form, the customer's EMail statements.

Mumbai, Maharashtra, India

Handling the Team in the absence of the Team Leader with assisting new team members.Handling Training Agents as a “Team Coach” & preparing daily operations reports for the team.Handling inbound customer calls with utmost patience and responsibility.

Mumbai, Maharashtra, India

Handling the Team in the absence of the Team Leader with assisting new team members.Handling Training Agents as a “Team Coach” & preparing daily operations reports for the team.Handling inbound customer calls with utmost patience and responsibility.