-Handled administrative and logistical operations while managing timekeeping, attendance, and HR-related tasks to ensure efficient workflow and compliance. -Organize and coordinate company events, meetings, conferences, and travel arrangements. and also accommodations. -Oversee procurement of office supplies, equipment, and services. Monitor vendor performance and resolve any issues that arise. -Oversee the management and maintenance of office facilities, including repairs, safety, and cleanliness.-Negotiate contracts with suppliers and vendors, ensuring competitive pricing and service quality.-Oversee event budgets and vendor contracts. -Maintain accurate and organized records, files, and databases, both digital and physical.-Managed client communications and logistics for major events including DJWE 2023, WEB Summit 2024, Toy Festival 2024, and Book Fair 2024 at Top Makers Joinery Trading and Decoration.-Processed payroll for employees and outsource workers involved in major projects.-Coordinated logistics activities by recording and processing Delivery Notes (DNs), tracking item movement between sites and suppliers, and managing vehicle deployment for efficient material transportation.-Conducted comprehensive stock checks and audits for all items at Factories, ensuring accurate inventory records and timely replenishment of materials as per operational needs.

• Composed letters, memos, reports, emails, presentations, and other written correspondence as required by management staff.• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.• Greeted visitors, determined their needs and directed them to the appropriate personnel.• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.• Provided administrative support to the executive team, including scheduling meetings and managing calendars.

• Handled routine customer inquiries and issues, providing timely responses and escalating more complex issues to senior staff as needed.• Worked closely with sales and support teams to ensure clients’ needs were met and service delivery was consistent and effective.• Managed daily administrative duties, including maintaining client records, scheduling appointments, and preparing reports.• Collected and reviewed customer feedback to identify service improvement opportunities and contribute to enhancing satisfaction.