Asim Khan

Asim Khan Email and Phone Number

Principal Customer Success Engineers Manager - IBM Storage and Infrastructure product portfolio @ IBM
United States
Asim Khan's Location
United States, United States
About Asim Khan

Asim Khan is a Principal Customer Success Engineers Manager - IBM Storage and Infrastructure product portfolio at IBM. Colleagues describe them as "I was always shadowing Asim and looking for him as role model, Asim has exceptional talent in solving issues and as a leader. He is hard worker and a key player in any team he worked with and a great asset to any company he worked for." and "Asim was an invaluable member of the team when I worked with him in Riyadh, his technical expertise and commitment were second to none. His professional manner, attention to detail and accurate delivery were great assets to him and the company. I enjoyed working with Asim and continue to hold him in the highest regard as an industry colleague."

Asim Khan's Current Company Details
IBM

Ibm

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Principal Customer Success Engineers Manager - IBM Storage and Infrastructure product portfolio
United States
Website:
ibm.com
Employees:
332208
Asim Khan Work Experience Details
  • Ibm
    Principal Customer Success Engineers Manager - Ibm Storage And Infrastructure Product Portfolio
    Ibm
    United States
  • Ibm
    Sales Engineering Executive And Cto Of Hybrid Cloud Infrastructure In Americas
    Ibm Jul 2020 - Present
    o Developed and executed a strategic vision for the pre sales engineering team, aligning technical efforts with business goals to consistently exceed revenue targets.o Led client-facing interactions, building strong relationships with key stakeholders, understanding their pain points, and providing tailored technical solutions that directly contributed to successful sales conversions.o Built structured approaches for the pre sales engineering team to help in opportunity identification and deal progression. o Extensive experience of delivering presentations and demonstrations to technical and executive audiences.o Built ‘Refuse to lose’ culture in the team that helped the team perform multiple competitive take outs and grow install base with new clients.o Spearheaded the professional development of the presales engineering team, resulting in a highly skilled and motivated group that consistently delivered outstanding solutions and exceeded customer expectations.o Facilitated seamless collaboration between presales engineering, sales, and product teams, fostering a cohesive environment that accelerated the sales cycle and improved overall customer satisfaction.o Implemented key performance indicators (KPIs) to measure the success of presales engineering efforts, regularly analyzing data to identify areas for improvement and implementing strategies to enhance overall team performance.o Established a comprehensive training and mentorship program for presales engineers, fostering a culture of continuous learning and ensuring team members were well-equipped to address evolving customer needs.o Actively sought and incorporated customer feedback into the presales process, leveraging insights to refine technical proposals and enhance the overall customer experience.o Actively worked at CxO level of large clients and facilitating them in planning their IT Strategies and advising them on solutions based on their requirements.
  • Ibm
    Program Director Product Offering Management - Sap Hana On Ibm Systems
    Ibm Jan 2018 - Jul 2020
    Austin, Texas - Usa
    • Established a strategy and roadmap that is based on customer demand of new and existing SAP applications, capabilities, and technology platforms. Developed this strategy with an understanding of the IaaS, PaaS and SaaS market, through a direct interaction with sellers, stakeholders and channel leads.• Helped achieve the growth targets in terms of Revenue and GP for SAP HANA on POWER business. • Converted roadmap objectives into specific feature and function requirements, using the various templates and tools available in IBM.• Interlocked with architecture, development, engineering, delivery, and sales teams to ensure a common understanding of requirements and use cases. Built consensus and, where necessary, made final decisions on release scope.• Tracked new products during the release cycle, including the definitional sprint, development, test, and deployment to ensure high quality deliverables with each release.• Performed enablement of the sellers, pre sales engineering teams and business partners to help them understand the offering, how to differentiate our offering from the competition by providing competitive insight with a clear articulation of our value proposition to the customer. • Provided guidance and support to the marketing and sales organization to gather the needed market data, and created the necessary seller support materials including the web pages internal and external, and support where needed with key marketing activities.• Worked collaboratively across all teams to come up with creative solutions to market demand, in light of budget challenges and limits of skilled architecture and development resources• Studied market intelligence data to understand the competitive SAP landscape and the capabilities of key competitors and enable the sales team with our value proposition that addressed the possible objections from the competition.
  • Ibm
    Client Technical Architect Leader
    Ibm Mar 2015 - Dec 2017
    Dubai, Uae
    As a Technical Architect in IBM Middle East, led a team of Technical Specialists and Architects.Helped clients on their journey to Digital Transformation by working on opportunities related to initiatives that were around HANA on POWER, Modern Data Platform, Hadoop/Spark, Artificial Intelligence, Machine Learning and Deep Learning.Successfully lead several competitive opportunities by positioning IBM Infrastructure offerings for not only the traditional Enterprise Applications but also helped brought context to data lakes by combining structured and unstructured data thus assisting the customers in getting meaningful insights.Worked as Subject Matter Expert for SAP HANA on POWER related opportunities in MEA.Performed several sales enablement and product announcement sessions within and outside IBM and was a speaker in Conferences and Technical Universities as well.
  • Oracle
    Director Cloud Services Sales
    Oracle Nov 2013 - Mar 2015
    Dubai, Uae
    Lead the Sales of Oracle Managed Cloud Services in the MEA region.Worked in coordination with Apps, Tech and Engineered Systems sales team to provide Managed Cloud Services offering to the Customers in the region.Performed Business Development in the territory and built Value proposition for each customer opportunity and presented it to the CustomersCreated awareness of Managed Cloud Services Value proposition within and outside Oracle.Increased collaboration between the Oracle LoB's and provided one complete offering to the Customers - Oracle running on Oracle and managed by Oracle.
  • Ibm
    Infrastructure Systems Architect - Team Leader For Cloud Computing And Software Services
    Ibm 2012 - Nov 2013
    Riyadh, Saudi Arabia
    IBM, TOGAF and ITIL Certified professional, working as a Team Lead for Cloud Computing and Software Services from Sales as well as Delivery perspective. Major responsibilities include:• Responsible for a Multi-Million Dollar quota encompassing technology services pertaining to platform Software (Servers and Storage), Managed Services, Cloud Computing and Strategic Out-Sourcing services.• Responsible for the Business Development, Signings, Revenue and GP targets of the Services Line of Business.• Working on business development in terms of rolling out new Services business. • Ensuring proper delivery and implementation of Services through technical teams.
  • Ibm Saudi Arabia
    Infrastructure Architect - Country Team Leader For Ibm Power Systems And Cloud Computing Sales
    Ibm Saudi Arabia 2007 - 2011
    An IBM and TOGAF Certified Infrastructure Systems Architect and played the role of Country Team Leader for IBM Power Systems Sales and Cloud Computing related initiatives in Saudi Arabia. Summarized responsibilities are as follows:- Worked at CIO/CTO level for large accounts and facilitated them in planning their IT Strategies and advising them on solutions based on their requirements and designed several Infrastructure, IT Optimization and Integration solutions.- Ran several IT Optimization and Virtualization studies at different sites (Power and x86) and showed them the added value that resulted in incremental sales for IBM Products and Services..- Possess strong knowledge of leading-edge products and technology with specific focus on IBM Power Systems(UNIX), System x (x86) and SAN Storage and also have in-depth knowledge of Competitive products and industry trend.- Lead the Dynamic Infrastructure and Cloud Computing initiatives in Saudi Arabia and worked as an opportunity owner and assisted the team in positioning IBM Computing offerings in front of the Customer and running enablement sessions for the teams within the organizations as well.- Achieved several Win-Backs for IBM from competition and bought new name accounts to run on IBM platform.- Acted as a focal point for all the infrastructure related offerings that included close coordination between Hardware, Software and Services Group and constantly updated them on the new offerings.- Possess IBM professional certifications in technical & sales for Power Systems (UNIX) and System x (x86) Servers, Dynamic Infrastructure, Business Continuity, Virtualization and Server Consolidation.- Well versed with architectural design methodologies and Server Consolidation tools (TOGAF, Zodiac, Visian, Alinean etc).- As a personal initiative started publishing SBM STG Newsletter on quarterly basisbeing sent to 2000+ users in KSA, that educated them on IBM STG offerings and announcements.
  • Saudi Business Machines
    It Consultant
    Saudi Business Machines 1999 - 2007
    Assigned to work on a Project where I was working as an Advisor to the General Manager IT of Saudi Telecom Company, which is the largest Telecom service provider in the region providing services to more then 18 million GSM and Landline subscribers and considered to have one of the largest Data Center in the region, where my responsibilities were as follows:- Lead a team of System and Application Support group members.- Actively involved in identifying and leading the infrastructure Projects.- Maintained good working relationship between STC and all the relevant IT vendors. - Defined the procedures and documented all the tasks related to Support and Operations Team.- Provided innovative solutions to Business Support and Finance Department for their requirements from IT dept.- Assisted the team of System Architects of STC in designing and maintaining the architecture of Saudi Telecom IT infrastructure.- Designed and implemented the High Availability and Disaster Recovery Solution. - Designed and helped the customer in providing hardware upgrade configuration based upon the growth in database and users.- Assisted in Database Tuning and MIS Report Generation for the Management.- Assisted in the support of Customer Care and Billing Application.- Managed the Change Control Process of Customer Care and Billing Application.- Lead system support team members on several projects which provided interface between Customer Care and Billing System with the following systems Auto Activation, Call Collection, Bank Payments, Data Warehouse, E-Business, Work Force Management, Mechanized Loop Testing, Faults Management System etc.- Defined and implemented the Security Policies related to system and application.- Provided second level Technical support on all issues related to iSeries.
  • Ibm
    Iseries Technical Support
    Ibm 1996 - 1999
    Worked in Professional Services department where my work responsibilities were as follows: - Worked as a team leader of AS/400 Software Support team.- Assisted Marketing Department in the pre and post sales of iSeries based solutions to Banking and Telecom Industry.- Provided Software Technical support to 50-plus iSeries customers.- Taught several courses in IBM Education Center.Assignments:IBM France April 1998 – July 1998- In Bordeaux, France worked as a Systems Analyst on IBM’s software of Customer Care and Billing, ICMS. - Wrote Functional Specs on the basis of Customers requirements and assisted the programming team in software customization.IBM Saudi Arabia September 1998 – July 1999- In Riyadh, IBM Saudi Arabia worked as a Business Analyst for Customer Care and Billing System (ICMS).- Assisted support group in AS/400 and ICMS administration. - Received Technical Excellence award for GSM implementation of ICMS in Saudi Telecom from IBM Saudi Arabia.

Asim Khan Education Details

  • Mba - Majors In Marketing
    Mba - Majors In Marketing
    Marketing
  • Bs In Computer Science
    Bs In Computer Science
    Computer Science

Frequently Asked Questions about Asim Khan

What company does Asim Khan work for?

Asim Khan works for Ibm

What is Asim Khan's role at the current company?

Asim Khan's current role is Principal Customer Success Engineers Manager - IBM Storage and Infrastructure product portfolio.

What schools did Asim Khan attend?

Asim Khan attended Mba - Majors In Marketing, Bs In Computer Science.

Who are Asim Khan's colleagues?

Asim Khan's colleagues are Stephen Sahaj, Madhavi Khandekar, Tukaram Choudhari, Rich Ralicki, Janice Dotterer, Alexandria Kidd, Daniel Lira.

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