Aaron Skilken Email & Phone Number

Boise, Idaho, US

Oakland, California, US

• Evangelize roadmap across various leadership groups to drive vision and strategy across application portfolio
• Host and participate in design thinking sessions with interdepartmental stakeholders to define future state functionality and userexperience for members and prospects to encourage digital growth and program utilization
• Partner with marketing team to highlight and promote new features and functionality across application portfolio
• Utilize user data and analytics to influence interdepartmental cross-functional teams to create shared vision and work towardsmutual goals

Oakland, California, US

• Define features, prioritize backlog, process intake requests from stakeholders, and create product strategic roadmap aligned with corporate initiatives while maintaining a user-centric approach to product development
• Lead full stack agile development team from analysis and design to implementation and validation testing
• Build interdepartmental relationships with partners through presenting and communicating new product features and roadmap to support, sales, key stakeholders, and leadership groups to ensure successful go-to-market.
• Collaborate with release and analytics teams to define and measure success metrics to ensure end-to-end feature release success

San Francisco, CA, US

• Completed comprehensive competitive research of mobile application landscape and utilized information to lead ideation, create low fidelity mockups, and prioritize feature development roadmap in JIRA
• Lead re-design and wrote complete specification documentation for new mobile app
• Conducted user research and A/B tests to identify and prioritize pain points and test new features in early development
• Analyzed product usage in Google Analytics and worked with customer-facing team to help improve usability and determine roadmap for integrations

Ghent, BE

• Conducted user interviews and collaborated with sales, marketing, and customer success teams to investigate new features and understand product pain points
• Researched and analyzed competitors to improve parity and create integrations roadmap
• Created high and low fidelity mockups to define product vision
• Wrote functional specs and collaborated with design and engineering to execute new features and organized QA testing for bugs prior to release

San Jose, CA, US

• Provided service managers with user experience guidance to continuously improve the workflows of their application portfolio and aide in the selection of new SaaS solutions
• Created repeatable decommissioning framework to execute on multiple on-site and SaaS applications
• Worked with IT, release, and business analysts to map back-end architecture to formulate data-flow and decommissioning plans
• Fostered vendor relationships and collaborated across security and procurement teams to secure new SaaS single sign-on implementations

San Jose, CA, US

• Developed user stories, groomed backlog for UX and development teams, conducted release strategy planning, including user acceptance testing, outage communications, and marketing
• Determined KPIs and analyzed usage metrics around application success, impact, and future feature development
• Collaborated directly with UX and development teams to influence interface decisions and detail new features based on user feedback
• Communicated with business partners and created documentation for developers to ensure clear understanding of application vision and integration of new features

San Jose, CA, US

• Managed user experience for enterprise communication applications including employee directories and unified communication tools
• Conducted contextual, competitive, and user research to define roadmaps for future developments
• Created user stories, generated marketing specifications, and worked with designers to create mockups for new features
• Maintained customer interaction and community through outreach and research