Aslam Islam Email & Phone Number

London Area, United Kingdom

London, England, United Kingdom

• Led client onboarding, conducting key stakeholder meetings to understand the client’s business and data requirements. Created and executed implementation plans, ensuring support throughout the product lifecycle.• Supported pre-sales engagements and client integrations by providing technical expertise, conducting tailored platform demonstrations, specifying API queries, and drafting API documentation for clients.• Integrated 100+ media data sources (Ad Media Partners and MMPs) using API integrations, utilising Postman and Swagger for API testing.• Led data discrepancy team (team of 5), achieving a 60% reduction in resolution times from Q2 2022 (3d 6h) to Q2 2023 (1d 7h). Conducted comprehensive reviews of data discrepancies, analysed root causes, and streamlined the resolution process.• Managed data discrepancy tickets using Intercom and Jira, streamlining the resolution workflow and ensuring timely issue resolution.• Used SQL for data mining and resolving data discrepancies post-onboarding, and Python scripts for data analysis, data cleansing and data loading.• Coordinated daily Quality Assurance (QA) tasks, efficiently assigning clients to the QA team, arranging cover when needed and overseeing the identification and rectification of discrepancies.• Collaborated cross-functionally with Product and Engineering teams to enhance internal processes and resolve any platform bugs.

London, England, United Kingdom

• Assisted with pre-sales discussions and onboarding through platform demonstrations and asset gathering. • Troubleshooting, working primarily to solve and explain data discrepancies to clients using SQL and collaborating with Product and Engineering to solve any platform related bugs e.g. integration issues.• Adding new configurations for clients, including integration of new data sources, ingesting new data/backdating or updating integrations to add new metrics.• Created client support documents – how to access Mobile Measurement Partner (MMP) data.• Completed 140 tickets (315 story points) in 2022 – second highest in a team of 7.• Conducted rigorous QA and data reconciliation tasks for clients, ensuring data accuracy.

London, England, United Kingdom

• Led partnership with an InsurTech firm through outreach, strategic analysis and negotiation.• Created a partnership proposal document focused on micro/small businesses.• Assisted in creating a business development strategy with the CEO and Head of Partnerships.• Researched and identified new business opportunities.

Bsc, Biomedical Sciences

Grade: Second Class Honours (Upper Division) Treasurer - UCL Law for All Society (2019-2022) Transition Mentor (2018-2019)

Sixth Form And Secondary

A-Level: AAB in Mathematics, Chemistry and Biology AS Level: A in Physics GCSE: 11 A*-Bs including A* in Mathematics and B in English.