•Generating leads.•Meeting or exceeding sales goals.•Negotiating all contracts with prospective clients.•Helping determine pricing schedules for quotes, promotions, and negotiations.•Preparing daily,weekly and monthly reports.•Giving sales presentations to a range of prospective clients.•Coordinating sales efforts with marketing programs.•Understanding and promoting company programs.•Obtaining deposits and balance of payment from clients.•Preparing and submitting sales contracts for orders.•Visiting clients and potential clients to evaluate needs or promote products and services.•Maintaining client records.•Answering client questions about credit terms, products, prices, and availability.

•Handles DSL customer's inquiries , requests and complaints via phone and Email .•answer customer questions, provide information about products/services, and assist with easy troubleshooting issues.

• Handles customer's second and third level escalations and hard calls .•Validate customers complaints and takes the proper actions.

• Deliver high-quality service across multiple support platforms (email, chat, phone)