• Experienced in project coordination, Business analysis, Data analysis and customer advisory roles within the technology and financial sectors.• Proven track record in managing vendor and customer relationships across diverse geographical regions, emphasizing strong business acumen, effective communication, successful negotiation and execution of projects.• Proficient in data management operations, customer account management, document management, electronic filing systems, demonstrating a commitment to accuracy and efficiency.• Exceptional organizational skills with meticulous attention to detail, ensuring high-quality outcomes in all tasks.• Tech-savvy team player adept at multitasking and meeting deadlines while managing cross-functional activities effectively. • Result-oriented professional with excellent communication, problem-solving, and interpersonal skills, skilled in addressing customer inquiries and performing quantitative analyses.Technical SkillsOperating Systems: Windows, Android, iOS, Mac OS, Linux basicsApplications & Tools: MS Office, Excel, Power BI, MS Project, Google Workspace, Slack, HubSpot, VMware engine Project Management Fundamentals: Agile, Waterfall, ScrumLanguages: Python, JavaScript, Bootstrap, SQL, MySQL, NoSQL, Power Query, Power BI DAX
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E-Commerce AdvisorAssociation Des Cbdc Du Nb / Nb Association Of Cbdcs Jun 2022 - Aug 2022New Brunswick, Canada• Coordinated customer financial services data to analyze, validate, cross-match, update and cleanup. • Helped customers categorize, sort, tag and tracking of digital resources inducing hardware. • Supported and coordinated clients in creating Google business profiles, Google ads, and SEO strategies for clients, leading to improved online visibility and increased website traffic• Consulted clients regarding E-Commerce platform solutions for their business and resolving customer queries with a high level of accuracy resulting in enhanced online presence and revenue growth• Coordinated with a team of 11 E-commerce Advisors to deliver customized online store solutions, driving sales and business expansion. -
Project CoordinatorMerits Technologies Ltd. Nov 2017 - Jul 2019Dhaka, Bangladesh• Telecommunication devices management including Phones, Wifi hotspots, Network gear including Routers, Switches, Compute devices including Servers, Desktop, Laptops and Peripherals with MS Excel. • Managed phone and data plans with cellular partners according to the HR list and organizational hierarchy. Collaborated closely with the telecom operations team on the transition of inter-operator services, including airtime, data, SMS, and value-added services (VAS).• Developed, Organized, and maintained project schedule, budget and scope, ensuring alignment with organizational activities and client expectations. • Analyzed risk and change management processes before and during network modification or implementation works within the agreed service level agreement (SLA).• Under the Project Management Office, proficiently managed B2B customer communications and conflict resolution maintaining a high level of customer satisfaction.• Ensure timely delivery of services by promptly addressing customer needs, tracking project milestones, and implementing proactive follow-up mechanisms to uphold service excellence.• Communicated with customers to introduce new services and solutions, resulting in a sales increase. -
Intern, General BankingThe Premier Bank Ltd Mar 2013 - Aug 2013Chittagong, Bangladesh.• Engaged with 200+ customers to provide banking services, ensuring compliance with regulatory standards with extensive use of MS Excel and ERP. • Coordinated office activities, assisting in presentations during sales meetings, and orchestrating administrative activities• Managed executive calendars, scheduling appointments, meetings, and travel arrangements, optimizing organizational efficiency
Asma Ahmed Education Details
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Digital Business -
Accounting And Finance
Frequently Asked Questions about Asma Ahmed
What is Asma Ahmed's role at the current company?
Asma Ahmed's current role is MDI, Digital Business, E-commerce Advisor, Business Analyst, Project Coordinator.
What schools did Asma Ahmed attend?
Asma Ahmed attended Dalhousie University, International Islamic University Chittagong.
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