Primary responsibilities include working closely with the sales team and other internal stakeholders to fully negotiate sales and procurement contracts. Assists the sales team in pre-sales activities such as RFPs, vendor profiles, and other pre-qualifying activities. Negotiates all aspects of subscription software contracts under supervision of an attorney. Negotiates contracts for strategic Partnerships and supports the Partner ecosystem. Cooperates with team members to conduct training sessions for the sales team. Works in tandem with other internal stakeholders to ensure company-wide compliance with all terms of contracts to which Nuvolo is a party. Utilizes Salesforce and other internal systems of record to maintain accurate database of all procurement and sales contracts.

Received and processed 9-1-1 emergency and non-emergency phone calls from 27 distinct municipalities within Morris County. Dispatched police, fire, and emergency medical personnel in a timely manner according to operational policy and procedure. Provided life-saving medical and personal safety instructions to callers prior to responders' arrival on scene. Conducted criminal background checks at the request of law enforcement. Monitored radio transmissions across multiple channels and recorded pertinent information. Utilized computer terminals to access various state and national law enforcement systems such as the National Crime Information Center and Criminal Justice Information Services.

Acted as a liaison between realtors, lenders, and attorneys to create closing disclosures in a timely manner, ensuring that the client would be able to close on the purchase or refinance of a property in a timely manner. Ensured that all documents were sent to appropriate government and lending agencies for recording post-closing in accordance with regulations.

Provided exceptional customer service by exceeding all customer expectations while providing a personalized customer experience. Used sound judgement when analyzing situations and customer complaints to effectively resolve all customer issues. Accurately and efficiently processed regular teller transactions as well as proactively identified customer needs and offered products to fit those needs. Worked cooperatively and professionally with team members to ensure an excellent experience for the customer.

Expedited the intake and detailing process of case files to appropriately qualified attorneys by writing case briefs and identifying potential case conflicts within the office. Conducted interviews, built rapport with victims and witnesses, in order to act as an effective liaison between detailed counsel, the witness, and the opposing party. Ensured that court deadlines were met and the due process rights of the client were not infringed upon. Maintained and updated a database of more than 300 active and inactive case files, and received noteworthy results during annual file inspection.

Assessed administrative separation packages for legal deficiencies and established standard review methods, exponentially improving turn-around time in an understaffed section. Maintained and updated a database of more than 500 active and archived case files, supplies and budget, and received exceptional results during an annual files inspection.

Drafted charges and conducted further investigation, to include speaking with federal law enforcement agencies and conducting witness and victim interviews in order to provide a more comprehensive and specific image of the alleged misconduct to the detailed prosecutor. Coordinated travel for victims and witnesses located across the continental United States and stationed in foreign countries. Responsible for ensuring that travel met requirements for budgeting as governed by federal regulation. Maintained a filing system for active and inactive case files and coordinated case file destruction with appellate courts when those cases had already received appellate action.