Andrew Smith Email & Phone Number

A motivated, professional and adaptable IT Manager with extensive experience within the retail, pharmaceutical and manufacturing industries. A strong leader with vast relationship management expertise capable of developing staff to ensure performance improvement, a high level of motivation, and a successful service delivery at all times. Knowledgeable in IT infrastructure, project management, solutions architecture, IT operations, service improvement, budget management, change control, stakeholder management, contract negotiation, transformation strategies and people management. Specialties: • IT service management• Project and programmme management • Transformational change• Stakeholder engagement and business strategy alignment• Infrastructure management• Business continuity management• Risk and audit management• Vendor and contract management• Capex/Opex budget control• Operations management• IT governance, best practice and policy management• Customer focus• Cost reduction• Thought leadership

Listed skills include It Service Management, Service Delivery, It Operations, It Strategy, and 19 others.

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  University Of Central Lancashire

  Business Information Technology