Software Engineer
At Simson Softwares, I played a pivotal role in the development, enhancement, and support of flagship product, SAIBA, a leading insurance broking software utilized by over 200 brokers globally. Collaborating closely with a multidisciplinary team, I contributed to nearly every aspect of SAIBA, ensuring its functionality catered to the diverse needs of insurance brokers.My responsibilities encompassed the full software development lifecycle, from initial customization to ongoing maintenance and support. I collaborated with stakeholders to understand their requirements and translate them into actionable development plans.Key contributions included:- Customization: Tailoring SAIBA to meet the specific needs of individual brokers, ensuring flexibility and adaptability.- User Experience: Focusing on user-friendly design principles, minimizing the need for extensive training and maximizing efficiency.- Communication Features: Implementing SMS and email capabilities to facilitate seamless communication between brokers and clients.- Printing Capabilities: Developing functionalities to print policies, cover notes, and other insurance documents in customizable formats.- Renewal Management: Enhancing SAIBA's renewal management system with automated reminders and comprehensive reporting.- Regulatory Compliance: Ensuring SAIBA generates regulatory reports in the required formats, with customizable options available.- Service and Support: Providing ongoing support and maintenance services, ensuring the smooth operation of SAIBA for brokers worldwide.Overall, my role at Simson Software involved a blend of software development, customization, and support, aimed at delivering a robust and versatile solution for insurance brokers across the globe.