Anna Stepanova Email & Phone Number

Stockholm, Stockholm County, Sweden

Stockholm County, Sweden

• Recruitment Assistance and Support: helped with CV screening, conducted phone/video interviews, coordinated candidate communications, sent feedback to candidates, scheduled interviews with the hiring manager, conducted onboarding, and arranged mid-internship status meetings. Positions: Front End, Back End, Full Stack developers, marketing interns.• Onboarding Management: made the Handbook from scratch. • Availability Management: created the Intern Team Schedule to help stay organized and on track with the intern’s daily availabilities.

St Petersburg City, Russia

• Planning and Budgeting: сreated annual communication plans with budgets to keep employees informed, engaged, and motivated.• Event Management: organized 10 events and celebrations annually for employees from 49 cities, such as special occasions, team-buildings, or sports activities, according to a communication plan. • News and Updates Management: сhief editor of the internal magazine NLE News, newsletters, intranet administrator.• Measuring Employee Engagement: сonducted internal communications surveys twice a year to identify communication gaps, measure engagement, collect feedback, and drive improvements in communication channels.• Cross-Functional Communication: сollaborated with the finance department, IT, marketing, and security departments on various ongoing projects or initiatives, contributing to cross-functional teamwork.

St Petersburg City, Russia

• HR Process Involvement: helped with CV screening, conducted screening interviews, onboarding, and managed candidates throughout the hiring process to increase efficiency for HR staff. Positions: kitchen staff, cook, delivery staff.• HR Documentation Management: maintained and updated databases, contributing to HR documentation management, and accurate, organized HR records.• Talent Acquisition Success: implemented talent acquisition and recruitment strategies, such as participation in job/career fairs.

St Petersburg City, Russia

• Learning and Development Initiatives: designed and conducted several workshops for 200+ employees focused on soft skills development• News and Updates Management: administrated and edited intranet based on IBM platform, sending emails and newsletters.• Measuring Employee Engagement: conducted internal communications surveys twice a year to identify communication gaps, measure engagement, collect feedback, and drive continuous improvement of communication channels.• Upward Communication Initiative: set suggestion boxes to collect honest opinions, ideas, and сonstructive criticism from employees to implement upward communication.• Corporate Social Responsibility: implemented 3 socially responsible, sustainable projects in collaboration with a local Greenpeace office. These projects were aimed at collecting paper, batteries, and plastic bottles for proper recycling. • Employee Well-being: established wellness initiatives to support physical and mental well-being such as zumba classes, massage, yoga, sport coach, and team-building activities every quarter resulting in reduced stress and increased productivity.

St Petersburg City, Russia

The publishing house published a daily newspaper featuring events in the city, guidebooks for tourists, a magazine for motorists, and a newspaper with advertisements.• Establishing Partnerships: сultivated, maintained, and developed partnerships with other organizations such as cafes, restaurants, hotels, and hostels to promote the publishing house and its products.• Social Media and Website Content: сreated and edited articles, blog posts, and newsletters.• Promo Activities: сoordinated and participated in literary festivals, conferences, and job fairs to promote the publishing house’s products.

St Petersburg City, Russia

• Provided a friendly retail checkout experience by processing payments quickly and accurately.• Used IKEA culture knowledge to exceed customer expectations, confidently answering their questions.• Calculated cashiers' revenue, control and investigation of a shortage (as a Cash Office Assistant).

St Petersburg City, Russia

• Provided excellent customer service according to standards.• Managed a high volume of orders efficiently by reducing waiting time during peak hours.• Achieved proficiency in the art of coffee making.

Administration, Sales, And Service

At JENSEN Komvux I study the Swedish labor market, work environment, and essential tools for proficient administrative roles.

Information And Communication

Kursdatum: 2024-08-05 - 2024-09-30 Betyg: B

Business Economics (Basic)

Betyg: B+

Sifa, Stockholms Intensivsvenska För Akademiker, Sfi D, Sva Grund 3, Sva Grund 4

Svenska För Invandrare, Sfi C

Specialist, Public Relations Program, Public Relations Specialist

Graduated project: Building an image of a socially responsible business based on IKEA's social responsibility. * A specialist diploma is.