With over 20 years of experience in the financial solutions industry, I bring my expertise to Cover Genius as Director of Partner Services, with a focus on Ticketing. Cover Genius is a global insurtech company that provides embedded insurance solutions for leading platforms. My core competencies include API product management and optimization, fintech solution development and innovation, data-driven customer segmentation and retention, and global team leadership and mentorship.In my previous roles, I have successfully led and managed cross-functional teams in driving global credit card product insights and recommendations, developing strategic roadmaps for fintech, digital, and lending products, and executing high-impact product and marketing strategies that enhance profitability and customer satisfaction. I have also leveraged my analytical skills and business acumen to generate data-driven insights and recommendations that support continuous improvement across products and strategies. Additionally, I have completed a Master of Science in Business Analytics from NYU Stern and an American Express & Harvard Leadership Certificate that have furthered my knowledge and skills in the field. My mission is to create and deliver innovative and user-friendly fintech solutions that address the needs and preferences of diverse customers and platforms.