Astha Ray Email & Phone Number

British Columbia, Canada

- Implementing and monitor HR policies and procedures to ensure compliance with local labor laws and regulations.- Assist in the development and execution of HR strategies and initiatives aligned with company goals.- Facilitating the onboarding and off-boarding process.- Handling employee relations matters, including conflict resolution, disciplinary actions, and grievance procedures.- Coordinating and participate in performance management activities, including goal-setting, performance evaluations, and feedback sessions.-Administering benefits and compensation programs, such as health insurance, retirement plans, and employee leave policies.-Maintaining accurate and up-to-date employee records, including personnel files, attendance records, and training documentation.- Assisting in the development and delivery of HR training programs and workshops to enhance employee skills and knowledge.- Conducting regular audits of HR processes, ensuring compliance with internal policies and external regulations.- Keeping updated on HR best practices and industry trends, recommending improvements or changes to HR policies and procedures as necessary

Vancouver, Bc

• Gathered, verified, and processed payroll information on QuickBooks.• Maintained accurate employee records, working hours, leaves, and payroll records.• Completed the onboarding documentation, payroll setup• Scheduling staff on multiple sites as required.• Performed other necessary administrative task as required documents for background check records.

Richmond, British Columbia, Canada

- Data entry for warehousing and transportation invoicing weekly.- Kept records of customer interactions, processing customer accounts, and filing documents.- Negotiated with third party business for domestic and international freight- Handled third party domestic and international freight handling.- Recorded and handling inventory reports for inbounds and outbounds on software like Truck mate, Multimode and Excalibur.- Assisted of receiving inbounds and dispatching outbounds and their respective documentation.- Managed Inventory Control reports, cross-trained on all the business accounts.- Greeted visitors and assisting them to terminal head or appropriate department.- Trained new hired employees as per required business operations in the office.- Completed other administrative duties as assigned.

Richmond, British Columbia, Canada

• Initially, it was a practicum program to work as an HR Intern in the People & Culture Team.• Contacting multiple educational institutes to organize placement events.• Upgrading business databases with employment records and a list of institutions to reach as an administrative role.• Shortlisting prospective employees' resumes and conducting the interview process for the shortlisted candidate• Sending offers and rejection communication material to candidates.• Coordinating new hire orientations and onboarding and managing employee exit procedures.• Strategic Planning regarding process and policies improvement for better employee relations

Noida, Uttar Pradesh, India

● Assisted North American business customers associated with amazon regarding setting up their accounts, analyzing transactions, correcting records, and adjusting errors.● Coordinate with the supervisor in handling crucial customer issues.● Refer unresolved customer grievances to the designated department. ● Report fraudulent activities on the account to the concerned Team.

Gurugram, Haryana, India

● Assisted North American customers regarding Amazon Digital Content Support in Audible and Kindle services and Alexa Device.● Resolve and troubleshoot the product and device-related queries with the mobile application over chats and emails.● Learned to work as a team player with efficiency.

Master Of Business Administration - Mba, Business Administration And Management, General, Master'S

Majors with Internship in Human Resources, Real-time projects in Business Consultancy, and Project Management.

Bachelor Of Technology (B.Tech.), Computer Science, Bachelor'S Degree

Activities and Societies: Coordinator at Samvedna- Social Club in college. Participated in several intra and inter-college cultural.