Astha Dwivedi Email & Phone Number

Gurugram, Haryana, India

> By analyzing core system functionalities and payment flows, identifying issues in production and by raising changes fixing the bugs as level-3 development. > Providing Knowledge transfer to new team members on existing workflows, appropriating system and functional knowledge to support various applications (Knowledge Transfers).> Communicate with the client-side business stakeholders on ongoing basis.> Documentation reviews, managing implementation and releases of new projects.

Gurugram, Haryana, India

> Gained functional knowledge of multiple electronic payments applications, created knowledge articles and service improvements for application support.> Supported live production payment platform issues and problems during challenging and sensitive time including hypercare, peak days and black Friday.> Worked on multiple major issues with less guidance and advised users to fix faults on ongoing basis.

Gained knowledge on health and benefit section of United State and worked upon unit, sweep and integration testing of web applications of multiple US based projects.

Btech - Bachelor Of Technology, Computer Science

Education record

Education record