Jan Gray Email & Phone Number

As the Department Systems Admin and Manager, my role goes beyond supporting the system our factoring group uses in our day-to-day operations and ensuring that we’re current with all of the Bank’s technology initiatives. I am our group’s liaison to other risk and operational departments, and take on special projects – usually technology related.• Developed the affiliate accounting process for Factoring, which enables detailed daily reporting for six affiliate bank markets.• Automated GL entry exports to ensure accurate SOX compliance.

Houston, Texas Area

As a IT Business Partner at Volt Power, LLC, where I played an instrumental role in developing a strategic plan for hardware and software specifications and next generation capabilities while also managing the IT team. I planned and controlled hardware and software acquisitions, consistent with the business plan of the company. As the IT liaison, I also I directed the design, development, and maintenance of systems, programs, and systems software to meet management and company's information needs. I aligned IT department’s policies and procedures with organizational vision.It is worth noting that I identified process improvement opportunities, removed redundancies, and implemented improvement initiatives to save costs.The following are highlights of the value I brought to Volt Power, LLC:☛ I successfully slashed monthly mobile device costs by 53% in four months through optimizing mobile device fleet administration.☛Led transition of field employees from localized software to cloud-based technologies, heavily leveraging the Office365 platform.

Sugar Land, Texas

As Consultant – Project Management / Business Analysis at Fiserv, I collaborated with stakeholder and IT department to streamline projects and automate processes. I designed, developed, and implemented change management initiatives across the division to replace existing systems with new and improved processes. I developed and delivered required changes in a thriving and competitive environment by writing business requirement specifications. I performed gap analysis to identify opportunities for process improvement, then to document the process defects and execute test cases. The following is highlight of the value I brought to Fiserv:☛ I identified and capitalized on annualized revenue opportunities of more than $3 million through analyzing and reviewing the Output Solutions division’s timekeeping and billing processes.

Houston, Tx

As the Business Analysis Manager at Boxer Property Management, I developed and managed jr. analysts to assess business needs and gather requirements for process improvement initiatives.I devoted much of my time on process improvements, end to end. I coordinated with business units to develop effective solutions for meeting organizational goals. After documenting requirements, I helped develop and implemented more efficient processes -- which included created process documentation, and administering training on-site and remotely to support adoption of these improvement initiatives.The following are highlights of the value I brought to Boxer Property Management:Selected Contributions:☛ Led implementation and training of a new accounting system for the Resorts division. ☛ Developed and led training of on-site and remote teams for on-going support for all technology initiatives impacting the Accounting, Finance and Treasury division.☛ Integrated document management system and re-engineered processes to create a paperless environment for the Accounting, Finance and Treasury division

Houston, Texas Area

In this role, I served as a liaison between bank and technology groups to support enhancement and implementation of new and existing products. I created reference and training documentation for systems enhancements, migrations and implementation for the retail division. I also led the SharePoint site development and document management across the bank. I mitigated potential risks by developing and recommending policy and procedures and implementing preventive controls. I optimized the benefits of available technology by analyzing business process, assessing needs for various business units, and eliminating redundant operations.

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: Awarded a Mickey Leland Congressional Internship

Master Of Business Administration - Mba