As the Department Systems Admin and Manager, my role goes beyond supporting the system our factoring group uses in our day-to-day operations and ensuring that we’re current with all of the Bank’s technology initiatives. I am our group’s liaison to other risk and operational departments, and take on special projects – usually technology related.• Developed the affiliate accounting process for Factoring, which enables detailed daily reporting for six affiliate bank markets.• Automated GL entry exports to ensure accurate SOX compliance.

As a IT Business Partner at Volt Power, LLC, where I played an instrumental role in developing a strategic plan for hardware and software specifications and next generation capabilities while also managing the IT team. I planned and controlled hardware and software acquisitions, consistent with the business plan of the company. As the IT liaison, I also I directed the design, development, and maintenance of systems, programs, and systems software to meet management and company's information needs. I aligned IT department’s policies and procedures with organizational vision.It is worth noting that I identified process improvement opportunities, removed redundancies, and implemented improvement initiatives to save costs.The following are highlights of the value I brought to Volt Power, LLC:☛ I successfully slashed monthly mobile device costs by 53% in four months through optimizing mobile device fleet administration.☛Led transition of field employees from localized software to cloud-based technologies, heavily leveraging the Office365 platform.

As Consultant – Project Management / Business Analysis at Fiserv, I collaborated with stakeholder and IT department to streamline projects and automate processes. I designed, developed, and implemented change management initiatives across the division to replace existing systems with new and improved processes. I developed and delivered required changes in a thriving and competitive environment by writing business requirement specifications. I performed gap analysis to identify opportunities for process improvement, then to document the process defects and execute test cases. The following is highlight of the value I brought to Fiserv:☛ I identified and capitalized on annualized revenue opportunities of more than $3 million through analyzing and reviewing the Output Solutions division’s timekeeping and billing processes.

As the Business Analysis Manager at Boxer Property Management, I developed and managed jr. analysts to assess business needs and gather requirements for process improvement initiatives.I devoted much of my time on process improvements, end to end. I coordinated with business units to develop effective solutions for meeting organizational goals. After documenting requirements, I helped develop and implemented more efficient processes -- which included created process documentation, and administering training on-site and remotely to support adoption of these improvement initiatives.The following are highlights of the value I brought to Boxer Property Management:Selected Contributions:☛ Led implementation and training of a new accounting system for the Resorts division. ☛ Developed and led training of on-site and remote teams for on-going support for all technology initiatives impacting the Accounting, Finance and Treasury division.☛ Integrated document management system and re-engineered processes to create a paperless environment for the Accounting, Finance and Treasury division

In this role, I served as a liaison between bank and technology groups to support enhancement and implementation of new and existing products. I created reference and training documentation for systems enhancements, migrations and implementation for the retail division. I also led the SharePoint site development and document management across the bank. I mitigated potential risks by developing and recommending policy and procedures and implementing preventive controls. I optimized the benefits of available technology by analyzing business process, assessing needs for various business units, and eliminating redundant operations.