Defined and implemented creative visual merchandising strategy to attract and engage customersConducted daily store operations, including opening and closing procedures and cash handling.Supervised and trained employees of merchandising team and tracked workflow to meet goals and objectives.Coordinated with marketing team to create promotional materials for campaigns.Monitored inventory levels and placed orders to restock shelves.Resolved customer complaints in a timely manner.Planned seasonal changes in store layouts, including decorations, props and other visuals.Addressed customer complaints in a professional manner.Managed customer relationships by responding promptly to inquiries and resolving issues quickly.