Aswin Viswanathan Email & Phone Number

Irinjalakuda, Kl, In

Key Responsibilities: - Lead content creation and social media strategy for the UAE F&B Business Group, a major client. - Coordinate with the Dubai office team to plan and execute digital marketing campaigns for events like the annual "Future Food Forum." - Curate and summarize F&B industry news for the weekly "Rundown" newsletter, distributed to 600+ subscribers. - Schedule social media posts across multiple platforms using Buffer. - Manage social media and content creation for the HBS Club of the GCC and the International Islamic Food Processing Association (IFPA). - Actively participate in team meetings, contributing to strategy development and ensuring timely delivery of projects.Key Accomplishments: - Played a key role in growing the UAE F&B Business Group's LinkedIn page to 85K+ followers. - Successfully launched and managed the "Rundown" newsletter, providing valuable industry insights to members. - Developed and executed digital marketing campaigns for two editions of the "Future Food Forum" event. - Demonstrated strong project management skills, coordinating effectively with multiple stakeholders and delivering impactful results.

Key Responsibilities & Achievements: - Leading Content Strategy: Developed and executed social media strategies for the UAE F&B Business Group, driving our LinkedIn community to an impressive 85K+ followers. - Marketing Outreach: Led targeted outreach campaigns, connecting with key industry stakeholders and expanding our digital presence across platforms. - Driving Digital Campaigns: Successfully launched and managed digital marketing campaigns for two editions of the "Future Food Forum," one of the biggest F&B events in the region. - Curating Industry Insights: Created and managed the "Rundown" newsletter, providing valuable F&B industry news to over 600 subscribers weekly. - Collaboration & Coordination: Worked closely with our Dubai office, ensuring the seamless execution of digital campaigns and consistently delivering results.

India

Key Responsibilities: - Managed check-in processes at both domestic and international terminals, ensuring efficient and error-free transactions for a seamless customer experience. - Conducted secondary passport checks at boarding gates, adhering to security protocols and airline regulations. - Facilitated the smooth turnaround of flights on time by working on the ramp side. - Processed documentation for international flights, ensuring accuracy and compliance with destination requirements. - Handled arrival duties, including addressing mishandled baggage cases and resolving customer inquiries. - Maintained records for fuel on board and other essential documents, ensuring accurate and up-to-date information.Key Skills & Accomplishments: - Demonstrated exceptional customer service skills, ensuring passenger satisfaction and resolving issues effectively. - Maintained a high level of professionalism and efficiency in a fast-paced airport environment. - Developed strong communication and interpersonal skills through daily interactions with diverse passengers. - Gained valuable experience in adhering to safety and security procedures, contributing to the overall safety of airline operations.

India

Key Responsibilities: - Ensured safe loading and unloading of cargo pallets and containers, adhering to strict safety protocols and regulations. - Worked at the cargo acceptance counter, referring to the dangerous goods manual to assess and accept shipments from cargo agents. - Managed post-flight documentation, accurately recording shipment details and communicating them to relevant departments.Key Skills & Accomplishments: - Demonstrated a strong commitment to safety, prioritizing the secure handling of cargo and maintaining a safe working environment. - Developed problem-solving and decision-making skills in a dynamic and demanding environment. - Gained valuable experience in logistics and supply chain operations, understanding the importance of accurate documentation and timely communication. - Showcased adaptability and teamwork by working collaboratively with colleagues to achieve operational goals.

India

Key Responsibilities: - Managed check-in processes for Emirates Airlines passengers, ensuring accurate verification of travel documents and adherence to airline protocols. - Developed in-depth knowledge of various visa types and travel documentation requirements, facilitating smooth passenger processing. - Conducted boarding procedures at gates, ensuring efficient and timely boarding of passengers while maintaining safety standards. - Performed post-flight documentation and procedures, contributing to the accurate recording and reporting of flight data.Key Skills & Accomplishments: - Demonstrated exceptional customer service skills, providing assistance and resolving passenger inquiries effectively. - Gained expertise in handling diverse travel documentation and visa requirements, ensuring compliance with regulations. - Developed strong attention to detail and accuracy in verifying passenger information and processing travel documents. - Exhibited adaptability and flexibility in managing different check-in and boarding procedures for various destinations.

India

Key Responsibilities: - Provided guidance and assistance to passengers at the information desk, addressing inquiries and resolving concerns. - Facilitated inter-terminal transportation for connecting passengers, ensuring a smooth and efficient transfer experience. - Worked in the lost and found department, assisting passengers with lost or misplaced belongings. - Provided customer service in executive lounges, catering to the needs of premium passengers.Key Skills & Accomplishments: - Gained foundational experience in customer service, developing strong communication and interpersonal skills. - Demonstrated problem-solving abilities by addressing passenger inquiries and resolving issues effectively. - Showcased a proactive and helpful attitude in assisting passengers with various needs and requests. - Developed familiarity with airport operations and procedures, laying the groundwork for future roles in the aviation industry.

Bachelor Of Arts - Ba, English Language And Literature/Letters

Diploma In Airport Management And Customer Care, Aviation/Airway Management And Operations

High School, Biology/Biological Sciences, General, Plus 2

Matriculation