Aswin Baskaran Email & Phone Number

Christchurch, Nz

Christchurch, Canterbury, New Zealand

Created an enterprise software sticker sheet widely adopted across the business.Working in Agile sprints to ensure on-time delivery, I successfully led the design of an Activity Log for Verizon Connect's enterprise fleet management platform, which resulted in a 12% decrease in customer calls through efficient change auditing.Improved user flow based on feature adoption and behavior data by leveraging Pendo analytics for logbook (driver app), which resulted in a 15% increase in task completion.Advocated for and implemented papercuts across our fleet and Logbook (driver app) products to enhance user experience. Focused on improving consistency between pages, fixing spacing and padding issues, and optimizing user flow for a smoother overall experience.Worked closely with cross-functional teams to develop customer journeys, executive-level presentations, and comprehensive roadmaps for strategic initiatives.After receiving customer complaints about the lack of a light mode for logbook (driver app), I collaborated with the cross-functional team to implement the feature, ensuring it met AA WCAG accessibility and usability standards. The result was an 80% adoption rate of the new feature.Created an advanced prototype of the Verizon Connect driver app for Tier 1 support staff without mobile devices, enabling them to address complex customer queries more effectively. This resulted in a 20% increase in NPSProduced an electric vehicle fleet charging report for an enterprise product that affected six significant clients. Enhance enterprise software and mobile applications' overall quality of life to give users the greatest possible experience.

Christchurch, Canterbury, New Zealand

Worked on fixing minor issues, known as 'papercuts,' to improve UX for users. Focused on understanding core personas of the product, collaborating closely with the engineering team, and participated in hackathons to drive innovation.

Auckland, New Zealand

Mentored students with diverse career backgrounds through Mission Ready, supporting their transition into UX.Provided valuable resources and tailored guidance to help students build strong UX skills.Helped multiple mentees secure their dream roles in UX, contributing to their successful career changes.Took pride in empowering individuals to achieve their career goals and thrive in the UX field.

New Zealand

Auckland, New Zealand

Auckland, New Zealand

New Zealand

Freelancing with helping out with designing and redesigning with their websites. Developed skills in building a relationship with clients regarding the needs of the project, developing the research and help design the product based on that research gathered or provided.

Auckland, New Zealand

The client requested to refine the interface of the application and add a processing box to indicate the process of the application to verify the individual for approval to buy cars. App had a mechanic similar to tinder where you can swipe to like or dislike the cars. The information will be sent to Wishlist therefore users can check or purchase their favorite cars.If you want to know more details, please click the link below. Thank you.

United States

Design the entire application starting from wireframing, sample designs, user-flow, wireframe flow, high fidelity mockup & prototype.

Madurai Area, India

Animating, Rigging, and adding lights in the scene. This was my first experience with

Bachelor Of Creative Technologies, Game Designing And User Experience

Ui/Ux Design Specialization, Web Page, Digital/Multimedia And Information Resources Design, A

Grade 6 To 12

Activities and Societies: Group captain for continuously 5 years, Gained awards in sports games such as Basketball, Volleyball.