Ali S. Email & Phone Number

Toronto, Ontario, Canada

-Successfully upscaled SLA( service level agreement) deliverables from 19% to 81% within 6 months.-Investigating, analyzing, and redlining commercial contract requirements for all contract development phases, source selection, and administration of contracts, and subcontracts along with mitigating governance risks per contract policy between KORE and its external customers/vendors.-Responsible for reviewing NDAs, SOWs, RFPs, technology agreements, amendments to MSA (Master Service… Show more -Successfully upscaled SLA( service level agreement) deliverables from 19% to 81% within 6 months.-Investigating, analyzing, and redlining commercial contract requirements for all contract development phases, source selection, and administration of contracts, and subcontracts along with mitigating governance risks per contract policy between KORE and its external customers/vendors.-Responsible for reviewing NDAs, SOWs, RFPs, technology agreements, amendments to MSA (Master Service Agreement), and other documents for clients and vendors.-Performed overall project management, planning, execution, control, and completion of all assigned projects.-Designed and developed metrics and ratios to identify user and system issues and suggested viable solutions resulting in mitigation and instances eliminating wastage. -Reviewing performance requirements ensures the contract is by legal, policy requirements, and customer-customized specifications before issuance of the contract.-Established strong relationship with internal and external stakeholders ensuring strategies to drive performance indicators and Service Level Agreements are alighted with organizational guidelines. Show less

Hamilton

-Created proposal drafts, and conducted user requirement interviews, resulting in a 12% improvement in contract authenticity verification and completeness.-Assisted supervisor in maintaining project schedules, work breakdown structures (WBS), issue/decision logs, meeting summaries, and status reports to ensure effective, ongoing communications across all team members. -Reviewed, analyzed, and audited submitted applications online, and in person by clients for various municipal programs.… Show more -Created proposal drafts, and conducted user requirement interviews, resulting in a 12% improvement in contract authenticity verification and completeness.-Assisted supervisor in maintaining project schedules, work breakdown structures (WBS), issue/decision logs, meeting summaries, and status reports to ensure effective, ongoing communications across all team members. -Reviewed, analyzed, and audited submitted applications online, and in person by clients for various municipal programs. Audited for clarity, ensuring compliance and regulations were followed, and assisted clients in making online payments towards pre-screened applications. -Reviewed technical and complex permit and compliance orders before issuance to ensure due diligence and adherence to legal and policy requirements for City by-laws were completed.-Tracked payments and deadlines before issuing completed permits for end users. Once all process tabs closed on Amanda, performed close-out activities as required.-Assisted senior management in the modernization of the compliance documents including policy, procedures, and key performance measures to ensure continuous improvement of operations. Show less

Oakville, Ontario, Canada

-Reviewed, and analyzed submitted applications by contractors to ensure compliance with legal requirements, contractual agreement specifications, and provincial regulations were followed throughout the lifespan of applications. -Clear and concise communicator; interpreting policy and legislation into much simpler terms. When dealing with a diverse clientele, acquired the ability to tailor responses by exercising different methods of communication to convey policy to the diverse public. I… Show more -Reviewed, and analyzed submitted applications by contractors to ensure compliance with legal requirements, contractual agreement specifications, and provincial regulations were followed throughout the lifespan of applications. -Clear and concise communicator; interpreting policy and legislation into much simpler terms. When dealing with a diverse clientele, acquired the ability to tailor responses by exercising different methods of communication to convey policy to the diverse public. I consistently demonstrated my commitment to these values and to service excellence. -Developed and analyzed financial revenue for grants associated with ministry program projects and developed cost estimates for delivering these grants to senior management.-Coordinated with supervisor in project life cycle scheduling, leading to a 12% reduction in project completion times. -Streamlined administrative support processes, leading to a 20% improvement in overall support for Employment Training Consultants and senior management. -Conducted over 55+ Seminars and Community engagement sessions to educate newcomers about existing and new services provided by the Ministry of Training Colleges & Universities.-Managed network of Ministry approved Service Providers, ensuring providers adhere to highest standards of program delivery and meet or exceed the contractual requirements set by Ministry of Training Colleges & Universities. Show less

Mississauga, Ontario

-Led the transition from manual operations to an Agile framework, resulting in a 33% increase in inventory accuracy and an 18% reduction in stock out.-Successfully implemented CRM solutions, leading to a 20% boost in customer engagement and a 13% increase in online sales.-Conducted over 60 coaching sessions to educate the team, and management on Agile and scrum principles, fostering a culture of continuous growth.-Collaborated with 4 cross-functional teams, identifying bottlenecks… Show more -Led the transition from manual operations to an Agile framework, resulting in a 33% increase in inventory accuracy and an 18% reduction in stock out.-Successfully implemented CRM solutions, leading to a 20% boost in customer engagement and a 13% increase in online sales.-Conducted over 60 coaching sessions to educate the team, and management on Agile and scrum principles, fostering a culture of continuous growth.-Collaborated with 4 cross-functional teams, identifying bottlenecks, redundancies, and areas where automation.-Automated 6 key processes resulting in a 12% increase in profitability and 23% higher output.Managed team velocity, throughput, burndown, and cumulative flow of cross-functional teams.-Ensured user stories were 100% ordered, defined, and ready to be worked on by the team.-Facilitated 300+ daily standup meetings, 25 sprint planning sessions, 40 sprint reviews, and 30+ sprint retrospectives, ensuring transparency and adaptability.-Acted as a bridge between 5 different departments ensuring seamless communication and cooperation.-Conducted educational workshops on story points, improving team performance and overall understanding of project requirements. Show less

Bachelor Of Arts - Ba, Politics And Governance

Nanodegree-Product Manager

-Learning how to become responsible for designing and delivering a profitable product or feature for the market. -Learning how to define.