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Amro J. is listed as Tier 2 Technical Support Engineer at KORE, a with 403 employees, based in Winnipeg, Manitoba, Canada. AeroLeads shows a matched LinkedIn profile for Amro J..
Amro J. previously worked as Tier 2 Technical Support at Intouchcx and Tier 1 Technical Support at Intouchcx. Amro J. holds Bachelor Of Science - Bs, Computer Science from Qatar University.
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Amro J. is a Tier 2 Technical Support Engineer at KORE. Colleagues describe him as "Amro consistently demonstrates exceptional technical prowess and problem-solving abilities. His deep understanding of complex technical concepts combined with meticulous attention to detail allowed him to effectively tackle even the most challenging issues. What truly sets Amro apart is his unwavering dedication to continuous learning and improvement. He proactively seeks out new technologies and stay up-to-date with the latest industry trends, ensuring that his knowledge remains cutting-edge. He always steps up to the plate with enthusiasm and professionalism and is an excellent asset to our organization. " and "Amro was a very good member of the team. Always approachable , has a super technical skills in what he does and always helpful to assist others in the organization even if the issue is out of his scope. He is also a talented person who knows exactly what he wants and plan accordingly to achieve it. I wish him best of luck "
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Winnipeg, Manitoba, Canada
KORE is a pioneer, leader, and trusted advisor delivering mission critical IoT solutions and services. We empower organizations of all sizes to improve operational and business results by simplifying the complexity of IoT. Our deep IoT knowledge and experience, global reach, purpose-built solutions, and deployment agility accelerate and materially impact our customers' business outcomes.
Winnipeg, Manitoba, Canada
- Over 184 surveys in 2021, maintained 89.13% customer satisfaction and 78.11% issue-resolution ratings.- Maintained an enterprise-best average of 99.21% in logged interactions.- Provided Tier 2 end-user support for macOS, Microsoft Windows, iOS, watchOS, iPadOS, LANs, cellular issues, and Mac hardware and accessories.- Provided support and guidance for Tier 1 and all other support groups, and taking over difficult cases.- Helped improve customer experience by identifying and taking ownership of mishandled cases.- During rush times, took incoming customers calls to help reduce the load on Tier 1.
Winnipeg, Manitoba, Canada
As Tier 1, averaged 87.56% customer satisfaction rating with 78.82% issue-resolution rating in 217 surveys.
Other employees you can reach at korewireless.com. View company contacts for 403 employees →
Mila Raznatovic Ccp, Cicp
Colleague at KoreWaterloo, Ontario, Canada
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GK
Greg Korber
Colleague at KorePalmerston, Ontario, Canada
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Felix Alfaro
Colleague at KoreMiami, Florida, United States
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Jason Dietrich
Colleague at KoreReinholds, Pennsylvania, United States
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Michael Maniacup
Colleague at KoreMelbourne, Victoria, Australia
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Pooja Sinha
Colleague at KoreWest Delhi, Delhi, India
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Brit Van Dijk
Colleague at KoreNetherlands
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Scott Barnes
Colleague at KoreDallas-Fort Worth Metroplex, United States
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James Sciriha
Colleague at KoreContact Info, United States
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Bibo Kurdi
Colleague at KoreIraq
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Quick answers generated from the profile data available on this page.
Amro J. works for KORE.
Amro J. is listed as Tier 2 Technical Support Engineer at KORE.
Amro J. is based in Winnipeg, Manitoba, Canada while working with KORE.
Amro J. has worked for Kore, Intouchcx, and Hsbc.
Amro J.'s colleagues at KORE include Mila Raznatovic Ccp, Cicp, Greg Korber, Felix Alfaro, Jason Dietrich, and Michael Maniacup.
You can use AeroLeads to view verified contact signals for Amro J. at KORE, including work email, phone, and LinkedIn data when available.
Amro J. holds Bachelor Of Science - Bs, Computer Science from Qatar University.
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