I am an emotionally intelligent, holistic and high-achieving Case Manager working with various stakeholders.Within my role, I endeavour to provide clients with complex needs care by assessing their situation in consideration of the legislative guidelines, package funds, clinical requirements, sociocultural and socioeconomic sensitivities.
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Case ManagerBenetas Sep 2023 - PresentHCP:- Managing compliance documents, care plans, service provisions and budgets for 48-65 HCP clients while ensuring CDC Principles.- Maintaining annual reviews and monthly welfare reviews for HCP clients.- Streamlining discharge processes and post-hospitalisation care.- Reporting via customised operational reports and SIRS reporting.- Managing client data via databases and spreadsheets.- Assessing consumer environment and working with allied health, consumer and family members in mitigation of risk in the community.- Fluency in utilisation of Sandwai, CRM (Freshsales), Assurance & Riskman.- Completing CHSP annual reviews to ensure consumer satisfaction, compliance and quality.- Engaging in division focused marketing projects to increase client numbers and revenue.- Following up on leads and completing intakes to ensure streamlined and smooth transition of services. -
Case Manager (Hcp Department)Annecto May 2022 - Aug 2023 -
Interim Case Manager (Hcp Department)Annecto Nov 2021 - May 2022 -
Administration (Chsp Department)Annecto Aug 2021 - Nov 2021 -
AdministrationR&G Vineyards Jan 2020 - Jun 2021
Atefa A. Skills
Atefa A. Education Details
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Performance By Design (Business Management Consultancy Group)High Performance Culture Training -
Distinction -
Certificate Iv Of Finance And Mortgage Broking
Frequently Asked Questions about Atefa A.
What company does Atefa A. work for?
Atefa A. works for Benetas
What is Atefa A.'s role at the current company?
Atefa A.'s current role is Case Manager.
What schools did Atefa A. attend?
Atefa A. attended Performance By Design (Business Management Consultancy Group), Deakin University, Holmesglen.
What skills is Atefa A. known for?
Atefa A. has skills like Client Advocacy, Conflict Management, Relationship Building, Utilising Alayacare And Myagedcare, Communication, Problem Solving, Stakeholder Management, Reviewing And Assessing Care Needs, Customer Relationship Management, Intercultural Awareness, Developing Care Plans, Data Entry.
Who are Atefa A.'s colleagues?
Atefa A.'s colleagues are Margaret Alexander, Sonya Tait, Aleg Demarov, Samantha Reeves, Sonia Bhogal, Corey Gilbert, Heidi Luo.
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