Athanasios Dosis Email & Phone Number

Athens, Gr

Athens, Attiki, Greece

METLEN S.A. (MYTILINEOS), ENERGY SECTOR, M ENERGY CUSTOMER SOLUTIONS

Athens, Attiki, Greece

General Objective:Responsible for Public & MediaMarkt Stores Network, with full P&L responsibility, focused on NPS, Revenues Growth & Omnichannel Services managing 2.000 people, reporting to the Company CEO.Main Achivements:• Delivered a fully blown Strategy for Y21/ Y22 and an outlook to Y23/ Y24.• Introduced a whole new set of KPIs and move from “Output” to “Input” thinking.• Launched a major project “Trinity Model” to improve Stores productivity (Attraction-Transaction).• Launched two new Retail Concepts: “Under One Roof concept” (PMM Syggrou & Stavroupoli) & the new Public Concept Store (Golden Hall)• Launched new innovative Omnichannel Services (e.g. Public Media Markt “Drive Up” & “Video Remote Shopping”)• Launched a new training methodology (“CX PMM Module”, “Kaizen” for Store employees)• Launched a new transactional NPS model and delivered outstanding results.• Effectively managed the “Covid 19” crisis for 64 PMM Stores & 2.000 employees.

Tirana Albania

General Objective : Drive development and execution of the Commercial Strategy (Sales, Marketing Communications, Products & Services, Customer Care, Customer Experience, Digital Transformation), focused on customer satisfaction and revenue growth, managing 500 people in total (300 indirectly from Telekom Stores), reporting to the Company CEO. Main Achievements: • 2016/2017/2018 - years of turnaround in Core (Local) Business -> Retail OG Revenues: Double Digit Growth for two consecutive years (+14% 2017 vs 2016 , +10% 2018 vs 2017) • Played a key role in the due diligence process, which led in the agreement of OTE to sell its entire stake in Telekom Albania to the Bulgarian company Albania Telecom Invest AD for a total consideration of € 50m.

Greece

Management of: 45 Stores/Greece (1.300 employees). Full P/L responsibilityGeneral Objective: Responsible for the development and execution of the Sales & Stores Development Strategy, managing 45 Stores (1.300 employees), and reporting directly to the company CEOMain Achievements:* +22,6% LFL Sales Increase (Y2015 vs.Y2014)* EBITDA Improvement (From -9,9 mil € on Y2014 to 0,1 mil € on Y2015)

Greece

Management of: 2 BUs (Telecoms & Services). Full P/L responsibilityGeneral Objective: To develop strategy and tactics in relation to sales & marketing plansKey responsibilities: * Sole responsibility of Sales Operations & Sales Training activities for Telco’s & Services* Manage Telco & Services “4 years Business Plan” targets & P/L * Coordination of WIND-Retail Group “Top Management Steering Committee Monthly Meeting”Main Achievements: * Launch of WIND services at Public Stores.* Public Services (“In Stores Service”, “Safety Net”, “Tech Gurus”)

Greece

Management of: 11 people for 2 BUs (Mobile Sales & Marketing). Full P/L responsibilityGeneral Objective: To develop strategy and tactics in relation to sales & marketing plan so as to achieve turnover & profit goalsKey responsibilities* Channel Strategy/Key Account Management* Pricing / Trade Terms Management* Brand Strategy/ Brand Product & Innovation* Brand Activation and DeliveryMain Achievement: * Creation and launch as a local initiative the “first in the world” platform for LG Smartphones (“First in the world Dual Core Smartphone”, “First in the world Smartphone with the brightest screen”, “First in the world 3D Smartphone”)

Greece

Management of: 20 people for Retail Marketing/Products & 25 people for Sales Operations. Total Management of 45 peopleGeneral Objective: To develop strategy and tactics in relation to Sales & Marketing plans so as to achieve Company’s KPI’s & Targets. Also to provide operational leadership to the Sales Team (This includes developing and executing the sales team’s Operational Plan, defining and tracking sales targets, overseeing Sales budgets and Commercial Policy for Distribution channels)Key responsibilities: • Sole responsibility for developing Wind Retail chain (Wind Stores) Marketing Plan• Owner of behalf of Commercial Department for WIND Hellas Commercial Policy• Align Sales & MKT Strategy to P.O.S.• Sales & Product training to Sales force (“On the job training team” & “Classroom training team), in order to increase “execution capacity”/effectiveness at P.O.S.• Building the Handsets line up of WIND Hellas on a quarterly basis• Setting Sales targets for Handsets• Managing Sales forecast/purchases/rebate funding from Handsets/Connecting Devices/USB Modems vendors• Setting Sales targets for Handsets• Manage inventory levels• Implement and evaluate the “Trade Marketing activities”Main Achievements: • Project leader on behalf of WIND Hellas for negotiations with Apple (iPhone reselling agreement) • Participation on WIND Hellas “Debt restructuring” project team (2010)• Building the Handsets line up procedure of WIND Hellas• Create Competitive Retail Initiatives: (2010) “Wind’s Affordable Smartphone’s campaign” with ZTE/Huawei (2006) “WIND Stores Handsets Service 7 days guaranty” (2005) “WIND Stores Price guaranty” • Participation in WIND Stores renovation project team (2007)• Participation in two re-branding project teams: i) “Telestet” to “TIM”/2004 ii) “TIM” to “WIND”/2007 (as “Sales Dpt. Project owner”)

Greece

General Objective: Manage all Sales activities in W.Greece area (including annual agreements, direct and non-direct sales, customer relations, financial performance of customers). Main Achievements: • Participation in BIC Societe European project for Key Account Management (“Carrefour case”)• Participation in new product categories/Brands launches (i.e. “Kleenex”, “Smint”)