Athar Abbas M Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

• Product manager of Mago room (valarea) solution, INOGENI, Vyopta and Microsoft and Zoom managed services.
• I am responsible for Microsoft and Zoom Solution based business and support, Video and Voice Collaboration business of entire Gulf and African regions.
• Working with Microsoft and directly managing key end-user accounts across Gulf region to drive Microsoft Teams room managed service and Enterprise Voice business.
• Assisting partners on Teams calling and M365 Migration.
• Initiated Valarea Room Solution in FVC and closely working with Vendor to build strategies and offer POC to the entire Gulf region.
• Closely working with Logitech, Poly, Yealink, Ribbon, Zoom and Microsoft vendor discussion to get all technical updates to share across the internal Sales teams and partners.

Dubai, United Arab Emirates

-To provide Sales & Presales backbone for Microsoft products and solutions to the internal Account managers and improve business revenue.-Quality POC activities for unified communications withend customers to close deals-Managing business enablement with principles to ensure team in met with requiredcompetency levels.-Assisting service team with post sales.

Bangalore

• As a part of Build and device management team, I get involved with designing of Skype for business and Teams Voice migration and configure for Bosch infrastructure globally.
• Work closely with VC vendors like Logitech, Poly, Jabra, Yealink, Cisco and test their demo units to certify with internal Bosch Portal.
• This certified device will be purchased by internal Bosch team throughout the globe.
• To plan and maintain skype for business architecture and ensure infrastructure meets the upcoming technology changes.
• Assist L2 engineers and handle Escalation calls to troubleshoot the issues.
• Involving with Premier Tickets and working with Microsoft engineers for escalated ticket.

Chennai Area, India

* Understanding Customer’s environment and their issues, helping them to fix or fixing the issues.* Handling all escalation issues handled by L2 engineer.* Deployment and Configuration of Lync server-2010 & 2013.* Configuring office 365 setup for all the request which we received by Global Admin from different organization.* Configuring and troubleshooting.

Bachelor Of Technology (Btech), It

Activities and Societies:* Department coordinator from (2009-2011) * University cultural coordinator from (2011-2013)

12Th, Computer Science