Technical Development Lead
Current•Engineered an API-driven system integration pipeline to synchronize Salesforce CRM, Active Campaign and Donor Perfect through RestAPI and Python, reducing company-wide manual data handling by 70%.•Presenting monthly scrum performance reports, burndown charts and UAT updates using JIRA/Confluence.•Enhancing the accuracy of the AI SMS marketing system by segmenting user data into key interest clusters.•Automating system reporting to successfully align with management goals, while leading user training and updating SOPs for system optimization.