Executive Programs & Enterprise IT Leaders Global Services & Delivery

Proactively managed and completed various projects with internal stakeholders to support key project deliverables and position Ford Credit for sustainable competitive advantage in a rapidly evolving, highly competitive global market. -Utilized white space to allow innovation, collaboration, and expand problem-solving and critical thinking competencies. -Supported research, design, and development activities for key strategic initiatives by collaborating with various business units and employing the use of white space mapping, data visualization tools, and Excel analysis.-Analyzed highly confidential data to identify project deliverables, business risks, industry trends, and develop a strategic recommendation to senior executives to improve current processes and drive strategic decisions.

Participated in a range of automotive finance related positions within Business Center Operations to strengthen customer service, team management, business development, and financial analysis skills. Also participated in mentor groups to receive and implement ongoing feedback. Volunteered to plan, organize, and facilitate 3 events for the Ford Credit summer 2022 interns.

Spread financial statements and analyzed key performance metrics (KPMs) to evaluate the credit risk of dealerships, collaborate with sales team to develop action plans to mitigate identified risks, construct financial analysis reports, and give recommendations on the approval of loans.

Underwrote auto loan applications to maximize profit while mitigating risk and minimizing company loss.

Managed a queue of approximately 40 delinquent customer accounts, analyzing short-term and long-term financial risks to negotiate and obtain payment arrangements for auto loans.

Sustained customer satisfaction by educating on financial obligations and proposing appropriate resolutions.

Facilitated discussions with college students on Marketing, Management, Finance, Statistics, International Business, and French course content as well as successful study strategies.

Marketing Scholars Consulting Project Client: Sonoco Products Company Identified best-in-class content practices to increase awareness, engagement, and conversion to pipeline across digital platforms.-Conducted competitive digital analysis of social platforms for direct competitors and customers. -Developed new marketing strategy and recommended content calendar validated through A/B testing on corporate platforms. -Established 'next practices' strategy including detailed digital media guidelines and performance assessment using key performance indicators (KPIs).

Collaborated with 5 other executive board members to promote Delta Fund to entire business fraternity to increase portfolio value and financial literacy.

Directed office recruiting efforts by leading 6 recruiters to develop a robust pipeline of sales representative candidates which ultimately led to the scheduling of 300+ applicants for interviews.

Managed Delta Sigma Pi’s professional brand utilizing social media and personal communication systems.

Collaborated with district manager coaching team of 74 sales representatives to sell over $270,000 of Cutco Cutlery products.

Marketed Cutco Cutlery through extensive networking and provided interactive demonstrations for 20+ specialized products.

Advertised across local campuses to successfully recruit 100+ sales representatives through referral programs, telecommunications, and social media.

Responsible for building a pipeline of sales representative candidates and providing hiring managers with qualified applicants to interviews.