Collaborate with Sales Team to ensure a smooth hand-off of sold accounts to Provider Success and set providers up for a top tier post-sales experienceDevelop strong relationships with key decision makers (e.g. front office staff, nurses, physicians, etc.) and serve as the primary point of contact for stable, existing accounts via in-person and remote engagementsTrack patient and provider use of Medly, surface clinical insights, and identify opportunities to showcase Medly's value via… Show more Collaborate with Sales Team to ensure a smooth hand-off of sold accounts to Provider Success and set providers up for a top tier post-sales experienceDevelop strong relationships with key decision makers (e.g. front office staff, nurses, physicians, etc.) and serve as the primary point of contact for stable, existing accounts via in-person and remote engagementsTrack patient and provider use of Medly, surface clinical insights, and identify opportunities to showcase Medly's value via sharing of data, success stories, etc. with providers to drive increased usageWork with Provider Support Team to minimize friction points and resolve issues that arise with prescription requests and processingCollect and synthesize feedback on Medly's operational performance and work with Operations and Product Teams to drive improvementGrow the business within each provider and clinic accountIdentify accounts in decline and implement and execute on a remediation planCollaborate with Sales Team to ensure all are informed of account status Show less

Field based teammate responsible for managing/supporting 40 clinics and Rx Managers in the SE Atlanta area. Responsible for building, fostering and owning patient/teammate relationships in dialysis operations. Training facility staff on Davita Rx guidelines, procedures and compliance. Supporting facility staff to resolve issues with pharmacy services and benefits. Partnering with internal pharmacy partners to drive to excellent customer service levels, patient enrollment, retention objectives… Show more Field based teammate responsible for managing/supporting 40 clinics and Rx Managers in the SE Atlanta area. Responsible for building, fostering and owning patient/teammate relationships in dialysis operations. Training facility staff on Davita Rx guidelines, procedures and compliance. Supporting facility staff to resolve issues with pharmacy services and benefits. Partnering with internal pharmacy partners to drive to excellent customer service levels, patient enrollment, retention objectives, and medication management. Helped patients improve access and adherence to drug regimens to achieve better clinical outcomes. Educated and recommended pharmacy services to patients, and clinic teammates. Acted as point-of-contact for clinical partners, providing effective communication with territory teammates. Proactively identified patient needs to provide issue resolution in order to prevent patient defections and encourage refill management independently in partnership with internal DaVita Rx teammates. Analyzed data to selectively determine high priority patient and facility engagement opportunities to optimize territory management to obtain and reach monthly goals. Stayed up to date on DaVita Rx pharmacy services, DaVita Kidney Care operations, insurance and disease state knowledge. Show less

Conduct population-based outreach and education regarding breast, cervical and colorectalcancer in assigned counties and foster new community partnerships. I currently work in Department of Public Health District 8-2 in 4 counties (Dougherty, Mitchell, Seminole, and Grady). Screen, interview and work with under insured and noninsured clients to receive free mammograms and pap smears. Provide support and assistance to health department nurses follow-up on patients with abnormal screening… Show more Conduct population-based outreach and education regarding breast, cervical and colorectalcancer in assigned counties and foster new community partnerships. I currently work in Department of Public Health District 8-2 in 4 counties (Dougherty, Mitchell, Seminole, and Grady). Screen, interview and work with under insured and noninsured clients to receive free mammograms and pap smears. Provide support and assistance to health department nurses follow-up on patients with abnormal screening results; assist with the re-screening, and help clients to overcome barriers to screening. Advocates to solve health care problems , educate and integrate services where necessary. Collaborating with other non-profit organizations, state agencies, hospital systems and medical resources to contribute to client progress and education, overcome barriers, and stay informed of resources available. Show less