Athieran Karikalan Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

-Collaborated with Help Desk inquiries to identify and resolve banking related problems.-Provide customer service for volunteers, advising on any banking questions or concerns in a timely manner.-Developed and maintained electronic filing systems related to ongoing email communications as well as back up information required for verifying transactions.-Responsible for verifying the accuracy and compliance with policies of a high volume of transactions each day (approx. 100 transactions per day).-Applied organizational policies regarding inclusivity to unified banking processes, communication and customer queries.-Applied organizational policies regarding inclusivity to content, member communication and customer service.

Toronto, Ontario, Canada

-Took initiative to automate many of my routine tasks, to free up my time to become more involved in leadership roles-I managed the firm’s transition to online platforms, reducing deal completion time by 20% -I took initiative to organize charity events, contributing to initiatives that fundraised for organizations ranging from Malvern Family Resource Centre, South Asian Autism Awareness Center, to Rouge Valley Healthcare System-I committed multiple hours weekly outside of work to help reach out to potential sponsors and organize in-person coffee chats or phone calls-Through these conversations, I was able to develop meaningful relationships with potential sponsors, to set the foundation for conversations regarding future donations-On a day to day basis, I trained younger interns on handling specific ad hoc client requests

Bachelor Of Science - Bs, Honours Science And Business, A

Activities and Societies: Head Coordinator/Choreographer Waterloo Warriors Dance Team, VP External University of Waterloo Tamil Networking.

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Activities and Societies: DECA-ICDC Finalist for VBC Sports, Soccer, Volleyball, Celebration of Cultures, Me to We/Students4Change.