I specialize in harnessing Daxium, a robust SaaS platform, to develop tailored mobile applications for diverse businesses. As a committed project manager, I navigate a diverse client portfolio, offering essential support in platform utilization or leading end-to-end project execution—from cost estimation and planning to change management and solution delivery, all within an agile framework.Key Responsibilities:• Analyzing client needs, translating them into comprehensive specifications.• Conducting client training on project configuration and management.• Designing Power BI dashboards to enhance data visualization.• Establishing a streamlined "client onboarding" process.• Coordinating project teams to ensure responsiveness to clients, fostering internal collaboration with marketing, product, and sales teams, and ensuring fair workload distribution among project managers.Key Achievements:• Successfully managing technical projects, ensuring seamless execution and adherence to timelines.• Collaborating with clients and stakeholders to define project objectives aligned with business goals.• Developing comprehensive project plans, resource allocation strategies, and risk mitigation plans for optimal efficiency.• Implementing agile methodologies and best practices to adapt to changing requirements.• Proactively identifying and resolving project issues, maintaining momentum, and minimizing risks.• Facilitating effective communication among team members, clients, and stakeholders, ensuring transparency and alignment.• Cultivating strong client relationships, resulting in high satisfaction and repeat business.Data Visualization Expertise:Proficient in creating Microsoft Power BI dashboards, covering data modeling, formatting, and generating BI reports for both web and mobile platforms.Key Accounts:L'Oréal, Chalhoub, LVMH, Sephora, Pierre Fabre, Johnson & Johnson, Kendo, Puig, Baccarose, Filogra, L’Occitance, Veolia, Enova, Alstom, AF Compressor, Thales

• Inventory management• Ensured quality of purchased hardware• Negotiation to ensure best bargain

• Assist the General manager during project implementations• Provide feedback to the General manager on the hardware quality, report any disruptions and report any complaints from customers• Investigate technical failures and hardware issues