Leading a team of Data Engineers to transform the reporting estate from Business Objects and Qlik to Power BI in the financial services domain.Working closely with the Data Warehousing team to underpin the PowerBI reporting suite.Incorporating Azure server less databases.Source control with Azure Devops.

Designing and building IT Solutions for financial organisations.Day to day activities consist of:Upgrade projectsAnalysing, estimating and implementing solutionsProviding consultancyMaintaining systems in line with FCA regulationsBuilding applications in JavaScript and SQLProviding 3rd line support, troubleshooting SQL and JavaScript issuesDesigning and building SSRS reports including dashboardsGathering and documenting requirements and developing solution design documents

Interface management and development between Open Housing, DRS and contractor repair systems.Providing support and configuration for Open Housing application including new contractor mobilisation setup.Working closely with business and Capita to gather requirements, develop and deploy enhancements.Developing reports using Hummingbird, Insight, Report Builder, SSMS and SSRS.Integrating and reconciling contractor data streams via SSIS.FTP scripting using Ipswitch to support transfer of files to / from contractors.PowerShell scripting.Providing technical input and assistance with projects.Project involvementRollout of ipads managing through MaaS360 and migration from Blackberry.Developing Contractor Portal in conjunction with Capita to support end to end seamless job transactions and adding efficency to finance system in generating purchase orders.Setup of planned works schemes onto Open Housing providing greater visibility and management from spreadsheets.Upgrading Open Housing system.Automating housing benefit processing using VBA and bat scripting.Integrating various contractor systems including Kier, Ian Williams, DRS, KT Heating.

Summary of role: Support and configuration for property management and scheduling system for 5 client sites in London.Responsibilities:• Performing as an IT ambassador between operations teams and IT team, process mapping to identify areas of optimisations across the region, creating action plans to support changes.• Site visits driving best practice and ensuring system supportive of processes.• Participating in internal / external meetings, building strong relationships, raising issues and negotiating resources to implement solutions and optimise running of contracts.• Responsible for the configuration and daily support of job management system, scheduling system (Opti-Time V4 and V5), and mobile delivery solution on Motorola ES400s.• Analysing file exchanges between systems and reconciling data highlighting mismatches and identifying source of any blockages. Presenting recommended solutions to stakeholders.• Providing 2nd line support, root cause analysis, providing interim work-arounds. Escalating issues to 3rd line and mentoring 1st line support. • Submitting new development requirements to 3rd line developer team, completing PCRs for CAB.• Creating workflow diagrams to model interactions between various systems.• Creating Business Object reports to support improvement plans and reconciliations.• Implementing new changes, creating test scripts and carrying out UAT.

• Gathering, editing and delivering large sets of data based on client requirements. • Data cubes created using SQL queries.• Maintaining product information in the database.• Working with developers to enhance intranet by enabling better usability in design and layout and improving the algorithms.• Conducting training sessions for new users and processing license registrations.

• 1st Line Support for Kaplan EN-gage e-learning platform.• Logging customer cases in SAGE CRM system, investigating and solving cases within the SLA.• Escalating cases using Daptiv system to 2nd line support when required.• Producing case reports via CRM system

Masters Project• Analysing a fireworks business, interviews with client and development of business plan to analyse potential new systems. Plan included SWOT, PESTEL, Resource, Five Force, Balanced Scorecard, Value Chain and QFD analyses.• Working through software development life cycle using a mix of Extreme Programming coupled with Iterative Prototyping approach. • Requirements prioritised by MoSCoW classification, risk and schedule analysis carried out per iteration.• Demonstration of prototypes to client for feedback and evaluation.• System developed in PHP, mySQL, JavaScript, Html and CSS.• End to end UML documentation

Graduate Internship• Writing reviews on usability of existing software tools.• Market research into new software feasibility to identify opportunities in market.• Organised interviews with clients to analyse the business requirements and operating environment to establish potential improvement areas for a new support system. • Writing system/user requirement specifications.

Part Time role whilst studying at University.