Atif Khan Email & Phone Number

Hyderabad, Telangana, India

• Lead a cross-functional team of 12 in managing 4 active SAP Projects, ensuring alignment with Client Expectations and Business Goals.• Improved Service Delivery by reducing Ticket Resolution Time from 3 weeks to 1 week through optimized and efficient Support Processes.• Manage Resource Allocation and Utilization across projects by maintaining up-to-date Project Calendars and Timelines, ensuring effective use of man-hours based on Project Needs and Consultant Expertise.• Coordinate Project Meetings and Workshops while maintaining Project Tracking Logs for Issues, Risks, and Delays.• Track and present Project Budgets & Reports to Stakeholders Weekly, ensuring alignment with Project Goals.• Oversee the development of 2Mobile Applications: Meter Reading Application and Field Services Application.• Serve as the Reporting Manager for a team of 9.

Hyderabad, Telangana, India

• Conducted Market Research and identified Growth Opportunities in the Indian, Middle Eastern and African markets by sourcing over 135 tenders for SAP & ERP Projects.• Managed various stages of the Pre-Sales Process for 28 leads, from initial Requirements Gathering to RFx Documents’ Preparation, Solution Presentations and Contract Negotiations.• Led the bidding process for 6 SAP tenders, from Documentation to Submission.• Increased revenue by securing 4 Change Requests from Support Clients, managing their Development, Billing and Invoicing.• Presented Monthly Sales Pipeline reviews to Executive Management, ensuring alignment with Business Development Goals.

Lucknow, Uttar Pradesh, India

• Web Application Product Presentations• Response to Request for Proposals (RFPs)• Business Development & Customer Relations • Skill Training to candidates registered under the Government of India’s scheme DAY-NULM

Lucknow, Uttar Pradesh, India

• Set up the Startup by training & preparing over 50 Customer Service Executives• Ensured Strict Accountability to the ‘Service Level Agreement’ (SLA) in coordination with the Quality Analyst & the Language Trainer

Dammam, Eastern, Saudi Arabia

• Maintained the Openbravo Enterprise Resource Planning (ERP) System hosted on Amazon Elastic Compute Cloud (EC2) Cloud.• Oversaw the migration from the Cloud Openbravo ERP to the On-premise RetailPro 9.

Jeddah, Makkah, Saudi Arabia

• Involved in 14 distinct projects from 3 different departments of the factory: Project, Safety and Utilities.• Saved SR 474,000/year for the factory by Optimizing Processes• Involved in designing Floor Blue Prints, curating Green Alternatives for the factory and formulating P&IDs for existing systems.

Bachelor Of Engineering - Be, Applied Electrical Engineering

Education record