1. Leading the end-to-end bid process, including opportunity identification, qualification and proposal submission.2. Developing and executing bid strategies that align with the company’s goals and client requirements.3. Coordinating with various teams, including sales, technical, legal and finance to ensure all aspects of a bid are addressed.4. Managing bidding budgets, resources and timelines to ensure on-time and high-quality proposal submissions.5. Identifying new business… Show more 1. Leading the end-to-end bid process, including opportunity identification, qualification and proposal submission.2. Developing and executing bid strategies that align with the company’s goals and client requirements.3. Coordinating with various teams, including sales, technical, legal and finance to ensure all aspects of a bid are addressed.4. Managing bidding budgets, resources and timelines to ensure on-time and high-quality proposal submissions.5. Identifying new business opportunities by monitoring public and private sector tender portals.6. Maintaining comprehensive and accurate bid documentation, including bid files, records of communication and pricing information.7. Participating in negotiation sessions to secure favorable terms and conditions while focusing on profitability.8. Ensuring compliance with client requirements, regulations and industry standards.9. Monitoring and evaluating bid performance metrics to identify areas for improvement.10. EGP, OTM, LTM, EOI, JVCA, DPM Tender submit as per ToR and Negotiation with foreign principal with collaboration to submit Bid jointly. Show less

# Develop a growth strategy focused both on financial gain and customer satisfaction# Conduct research to identify new markets and customer needs# Arrange business meetings with prospective clients# Promote the company’s products/services addressing or predicting clients’ objectives# Prepare sales contracts ensuring adherence to law-established rules and guidelines# Keep records of sales, revenue, invoices etc.# Provide trustworthy feedback and after-sales support#… Show more # Develop a growth strategy focused both on financial gain and customer satisfaction# Conduct research to identify new markets and customer needs# Arrange business meetings with prospective clients# Promote the company’s products/services addressing or predicting clients’ objectives# Prepare sales contracts ensuring adherence to law-established rules and guidelines# Keep records of sales, revenue, invoices etc.# Provide trustworthy feedback and after-sales support# Build long-term relationships with new and existing customers# Develop entry level staff into valuable salespeople Show less

1. Facilitate EGP (Electronic Government Procurement) registration along with obtaining Business Identification Number (BIN) and Import Registration Certificate (IRC) to ensure compliance with local regulations.2. Conduct thorough research to identify and compile a list of potential procurement entities and their corresponding tender details related to renewable energy projects, including Solar Home Systems, Solar Street Lights, and both On-grid and Off-grid Systems.3. Attend pre-bid… Show more 1. Facilitate EGP (Electronic Government Procurement) registration along with obtaining Business Identification Number (BIN) and Import Registration Certificate (IRC) to ensure compliance with local regulations.2. Conduct thorough research to identify and compile a list of potential procurement entities and their corresponding tender details related to renewable energy projects, including Solar Home Systems, Solar Street Lights, and both On-grid and Off-grid Systems.3. Attend pre-bid meetings to gain insights into project requirements and expectations, ensuring all relevant questions are addressed. Successfully submit all required documentation within the specified deadlines.4. Coordinate effectively with manufacturers and relevant government ministries in Bangladesh throughout the tender process to ensure all technical and compliance-related queries are resolved and submissions are aligned with regulatory requirements.5. Establish and maintain strong relationships with key stakeholders from various international donor organizations, including UNDP, ILO, GIZ, WFP, and USAID, to facilitate collaboration on upcoming projects.6. Conduct regular meetings with representatives from donor organizations to discuss project ideas, funding opportunities, and collaborative initiatives, ensuring all parties are informed and engaged throughout the process. Show less

1. Establish and cultivate carrier partnerships, negotiate contract terms, and address issues to support efficient supply chain operations.Source and optimize VoIP routes with current partners, meet gross margin targets, onboard new VoIP suppliers, and build enduring relationships.2. Track and analyze market trends and pricing in the region.3. Oversee assigned key accounts.4. Assess the competitive landscape for SMS services and suggest enhancements to maintain market… Show more 1. Establish and cultivate carrier partnerships, negotiate contract terms, and address issues to support efficient supply chain operations.Source and optimize VoIP routes with current partners, meet gross margin targets, onboard new VoIP suppliers, and build enduring relationships.2. Track and analyze market trends and pricing in the region.3. Oversee assigned key accounts.4. Assess the competitive landscape for SMS services and suggest enhancements to maintain market positioning.5. Consistently meet activity targets, collaborate cross-functionally to ensure seamless onboarding and commercial operations, reconcile vendor invoices monthly, and maintain carrier provisioning.6. Contribute to the creation of KPIs to measure regional performance.7. Align with the sales plan to ensure revenue assurance.8. Achieve goals outlined in the Performance Management Program.9. Manage and coordinate interconnection processes for new partners.10. Provide sales support, including daily communications, pricing updates, and departmental coordination.11. Lead all aspects of commercial engagement, from proposal development and pricing strategy to negotiation and deal closure.12. Develop SWAP agreements with mutual benefits, monitor deal progress, and take proactive measures to address any shortfalls. Show less

VoIP Carrier Relationship Management: Built and maintained strong partnerships with international VoIP carriers, managing end-to-end relations to optimize quality, cost, and performance in alignment with business goals.Softswitch Management: Oversaw softswitch operations, ensuring seamless functionality, efficient call routing, and adherence to compliance standards for high-quality service delivery.Revenue Generation: Developed and implemented revenue growth strategies through VoIP… Show more VoIP Carrier Relationship Management: Built and maintained strong partnerships with international VoIP carriers, managing end-to-end relations to optimize quality, cost, and performance in alignment with business goals.Softswitch Management: Oversaw softswitch operations, ensuring seamless functionality, efficient call routing, and adherence to compliance standards for high-quality service delivery.Revenue Generation: Developed and implemented revenue growth strategies through VoIP traffic analysis, market trend evaluation, and efficient route management to maximize profit margins.Traffic Routing Optimization: Monitored and optimized call traffic routing based on performance metrics, cost-effectiveness, and quality standards, improving customer satisfaction and profitability.Vendor Invoicing and Reconciliation: Managed invoicing processes with VoIP vendors, ensuring accurate, timely billing and resolving discrepancies to maintain operational transparency and budget compliance.VoIP Route Planning and Sourcing: Identified, analyzed, and secured new VoIP routes to enhance service coverage and optimize operational costs, achieving strategic objectives in route planning.Customer Support for VoIP Solutions: Delivered exceptional VoIP customer support by resolving technical issues, offering guidance on product features, and maintaining high customer satisfaction levels.International Sales and Marketing: Conducted targeted sales and marketing activities to expand VoIP services into international markets, leveraging market insights and relationship-building to drive business growth.Commercial and Pricing Strategy: Defined competitive pricing strategies and executed commercial deals, negotiating with partners to ensure profitable agreements aligned with company goals. Show less

1. Guide and oversee the VOIP technical support and call center teams to ensure efficient operations and service quality.2. Provide mentorship, set performance goals, and conduct regular reviews to optimize team productivity and customer satisfaction.3. Develop training materials and conduct training sessions to improve team expertise in VOIP solutions and call center technologies.4. Serve as the primary technical contact for resellers and clients, addressing their inquiries… Show more 1. Guide and oversee the VOIP technical support and call center teams to ensure efficient operations and service quality.2. Provide mentorship, set performance goals, and conduct regular reviews to optimize team productivity and customer satisfaction.3. Develop training materials and conduct training sessions to improve team expertise in VOIP solutions and call center technologies.4. Serve as the primary technical contact for resellers and clients, addressing their inquiries, resolving issues, and enhancing collaboration.5. Work closely with resellers to support their business operations, troubleshooting technical challenges, and assisting with system integrations.6. Coordinate with internal teams to manage escalations and ensure timely resolution of complex technical issues.7. Design strategic IT business plans to meet current market demands and enhance organizational growth.8. Lead the implementation of new projects, including setting up timelines, allocating resources, and managing project milestones.9. Evaluate and integrate advanced technologies to stay competitive and innovate IT services offered.10. Actively manage client relationships, addressing any commercial concerns and maintaining regular communication to ensure client satisfaction.11. Identify upsell opportunities and collaborate with the sales team to introduce relevant services to existing clients.12. Ensure contract renewals and service upgrades are managed effectively to retain long-term client partnerships.13. Lead the development of SMS projects, custom software solutions, and additional IT services to expand the service portfolio.14. Collaborate with developers to design and test new software solutions that align with client needs and industry standards.15. Monitor project progress and provide feedback to ensure timely delivery and quality assurance of new service offerings. Show less

1. Develop network based software, tools for internet based calling system especially for VOIP gateway, gatekeeper, ip phones etc.2. Installation, testing, debugging network based software of Reve Systems to both in local and remote pc of the clients. Help software manager for keeping data backup of all online calls , billing information.3. Work with H323 and SIP Protocol, Configure Asterisk Server in Linux for SIP and GNUGK for H3234. Configure network gateway (AX,AS, A800), Antek… Show more 1. Develop network based software, tools for internet based calling system especially for VOIP gateway, gatekeeper, ip phones etc.2. Installation, testing, debugging network based software of Reve Systems to both in local and remote pc of the clients. Help software manager for keeping data backup of all online calls , billing information.3. Work with H323 and SIP Protocol, Configure Asterisk Server in Linux for SIP and GNUGK for H3234. Configure network gateway (AX,AS, A800), Antek , Hstelian IP Phone, Cisco ATA, Sipura, Welgate, Dlink, Linksys PAP2, for call management. Update gateway and ip phone firmware when necessary.5. Install, control, and manage Linux server for the software management and control MYSQL Database in Linux.6. Give support to the client on all billing software, gateway, ip phone, gatekeeper for efficient call and voice management through internet.7. Worked with IVR by TFTP Server8. Give solution of full Calling Card Module.9. Operate and control , “ iTelBilling “ Software and teach client’s how to operate it.10. Maintain Quintum Firmware related problem and voice problem, Control TX , RX gain11. Submit daily report & activity to the Manager and CEO.12. Communicate and manage all foreign clients. Show less