Leading AI assistant (Copilot) Product suite to transform Microsoft Customer Support & Service Experiences horizontal across all the Microsoft SBUs Worldwide.

Leading Substrate AI Big Data/Core Fabric platform team that enables and contributes to development of key products such as Copilot, AI, Search intelligence, Time & places, Viva suite, admin analytics, Dynamics intelligence

Responsible for Personalization & Recommdations products, personalized experiences on across devices and channels.

Single threaded product ownership of success and growth of AI Workforces product portfolio. Amazon Mechanical Turk:Amazon Mechanical Turk is a crowd-sourcing platform that connects over 500,000 independent contractors across the globe to AI/ML professionals, academicians and organizations. Common use cases include data labeling, surveys, moderation of content, audio transcription, sentiment analysis, ML model training. The service seekers (Requesters) benefit from an elastic, scalable, on-demand and cost effective diverse workforce. The service providers (Workers) benefit from flexibility, opportunity to earn $ and being an orchestrator of their own work life.Amazon SageMaker Ground TruthAmazon SageMaker Ground Truth helps you build highly accurate training datasets for machine learning quickly. SageMaker Ground Truth offers easy access to public and private human labelers and provides them with built-in workflows and interfaces for common labeling tasks. Additionally, SageMaker Ground Truth can lower your labeling costs by up to 70% using automatic labeling, which works by training Ground Truth from data labeled by humans so that the service learns to label data independently.

Led portfolio of cost management products for Retail businesses that generated free-cash-flow of +$600 M by optimizing sourcing decisions. Developed product roadmap and requirements for Personalized Recommendation Generator for suppliers to correct cost errors.

Responsible for P&L segments of Amazon.com business. Led annual negotiations. Built global product growth strategy and roadmap. Improved efficiency of program management functions by designing decision frameworks and building ML based products to improve decision quality, consistency in trade-off and speed for Amazon customers across Prime Now, Amazon Fresh, Amazon Restaurants, Whole Foods and Amazon.com

Amazon Flex operated as a start-up inside Amazon. As a business leader responsible for relationship and last-mile deliveries of Amazon.com partners, I wore multiple hats enabling growth of the business. Amazon Flex redefines the last mile delivery experience for Amazon customers across Prime Now, Amazon Fresh, Amazon Restaurants, Whole Foods and Amazon.com, with ultra fast deliveries and also provides thousands of drivers with a gig to do in their spare time. Responsible for defining & meeting business metrics goals for Amazon.com logistics business. Expanded flex in new regions.

Led teams of 300+ associates in a variety of fulfillment center operations functions to deliver customer promises. Responsible for Prime Day planning and providing leadership during peak-volume days in a fast paced operations environment.

Focused on entrepreneurship and data science

Turnaround of Box-on-demand packaging operation & technology improving efficiency by 56%. Developed scrappy tech tools to measure process parameters. Provided product requirements to tech teams for a metering tool development.

Led a team of SDEs to launch an enterprise grade product. Built and launched business forecasting tools, project management tools and business process automation tools. Drove product adoption by iterating on product features and launching hands-on training sessions.

Business development, corporate strategy, PMO, service operations improvement.

Brightfish is a managed crowd-sourced home-tutor delivery solution in Mumbai area. Students across the grades, classes, and education boards request coaching help for a specific subject or a topic or a problem. An experienced tutor or a coach will come to Student's location at the time of student's choice. Students pay-per-slot. Each slot is a 30 min time window. Brightfist understands the problem that not all teachers can explain all the topics to all students in the best possible way. Students in the cities like Mumbai spend hours of their valuable time traveling to find a good tutor or a coach. Brightfish disrupts education industry by giving students access to multiple experts for different topics on-demand. In addition to Education services, Brightfish also provides expert coaches for student projects. These coaches mentor students on variety of educational projects and guide them through project development process.

Improved process cycle time up to 50% by optimizing piping network and engineering designs.Advised operators on selecting right process simulation product.Conducted scoping studies and developed engineering design documents.Directly or indirectly managed a team of designers.Cross-functionally collaborated across all engineering functions.

Built complex mathematical models for process simulation.

FCC yield improvement