Shaun Edwards Email & Phone Number

Canonsburg, Pa, Us

Helping to shape the future of cloud computing and operations for the world's leading simulation software company.

Solon, Oh, Us

Helping to drive the Cloud Operations and Support groups in the Occupier Group for Real Estate Management. An exciting and engaging opportunity with an energetic and proud company.

Westminster, Co, Us

Involves the deployment, management and monitoring of SaaS based software products throughout the Manhattan suite globally. With Amazon Web Services, Data Centre Hosting and Self-Host clients based in the US, EMEA and APAC, we aim to ensure our clients are provided with industry leading products and service.

Founded in 1983, the Manhattan Software Group is the largest privately owned company specializing in the global development, implementation and support of leading, fully-integrated property, asset and facility management systems.The role of Head of IT Services involves the provision and management of SaaS and on-premise property, asset and facility management systems and infrastructure for clients in the UK.Manhattan acquired by Trimble Navigation.

London, England, Gb

KAE are a market intelligence company that provided strategic market advice for several key customers.Key Achievements:• Defined the corporate IT Strategy and roadmap for 3 years and presented this to the board for approval, successfully• Project managed several large scale projects including a domain migration, data center move, service desk creation and physical to virtual environment migration• Negotiated and secured several large contracts for fiber lines, printers, telephony, high level support and data center costs• Understood the company vision and strategy for growth and ensured that the budget, resources and IT strategy included areas that supported this vision• Defined the IT budget including a project breakdown, business as usual, line-by-line account and created a live excel spreadsheet that was updated with every purchase to ensure up-to-date accounts• Defined the business continuity and disaster recovery strategy that included riot, flood and terrorist attack. This was due to being located close to the river Thames in London• Created a complete set of IT company policies to ensure the company was adequately protected• Recruited, developed and directed a support team and a project team, including the management of external contractors and service providers as specialisms were required

London, Gb

The Business Growth Fund was an initiative by the British Government. Five of the UK’s largest banks formed an alliance and invested £2.5bn into the venture. The BGF’s purpose was to invest in medium sized companies that found it difficult to achieve growth.Duties & Achievements: • Defined the IT Strategy for 12 months as this was a start-up company with a £2.5bn budget• Defined the IT budget to support rapid growth from 5 people to 65, including calculations for the support for 2 primary offices and 3 satellite offices that had yet to be built• Selected, tested and implemented a full ITIL based service desk including SLA’s, OLA’s, change request procedures and documentation• Negotiated the supply of a VoIP telephony solution, printers, security system and connectivity solution• Sourced, recruited and trained new staff, including the induction of all new starters whilst at the same time developing a team of direct reports and project managing up external resources including third party vendors• Writing documentation and policies for ICT procedures, security and disaster recovery• Creation and maintenance of asset registers, the software catalogue and the service portfolio• Relationship building and negotiation with suppliers including the management of an outsourced IT consultancy• Coordinated with vendors to install, configure and deploy full audio / video suites in two offices

Belfast L Birmingham L Cardiff L Daresbury I Dublin L Maidstone L Newcastle I Stirling, Uk, Gb

Demonstrated, gathered requirements, performed workshops, developed, implemented, trained and supported Sage CRM with key clients

Mx

Starting out as an IT technician selecting, testing and ensuring companywide adoption of a service desk. Quickly promoted to be an external facing consultant and completed several CRM implementations and infrastructure deployments.

Andover, Hampshire, Gb

Initially trained as a combat engineer in the areas of bridge building, demolitions, explosives, mine warfare and artisan trades. I also trained as a design draughtsman and reached the civilian equivalent of an Architects assistant.I was keen to have an exciting role and opted to be posted to 59 Commando, Royal Engineers.I was deployed to Macedonia on Operation ‘Essential Harvest’ with a mandate to "disarm the Albanian rebels". I was also deployed to Afghanistan after the 9/11 attack on the World Trade Centre on Operation Fingle to secure the capital of Kabul under the ‘International Security Assistance Force (ISAF)’ mandate.I reached the rank of Lance Corporal having shown exemplary leadership skills under the most extreme of situations.

Design Draughtsman Level 1 & 2

Combat Engineer Level 1 & 2