Alyssa Michalski Email & Phone Number

Mammoth Lakes

Mammoth Lakes

Leavenworth, Washington

-Managed employee database (iCIMS), Mountain Exchange program, industry pro deals,local business deals, and employee website-Provided support for Payroll Administrator when needed-Point of contact for company store, which includes overseeing ordering and inventory ofemployee uniforms, stock of food products, and other retail items-Seasonal company recruiting; provide support to hiring managers regarding jobs, requisitions,applicants, selection process; screen candidates as necessary-Administer on boarding; execute and track established workflows-Carry out planning and implementation of employee programs and events-Assist in the development of new employee programs, functions, privileges, and services-Assist with employee housing check-ins/outs; process employee housing deposits and leases-Administer the Tenant 4 Turns program; maintaining, updating, and designing Tenant 4 Turnsbrochures, flyers, documentation, and records; process pass and ticket voucher incentives perthe program guidelines and requirements-Train new hires of various HR procedures and policies

Yellowstone National Park Lodges

-Responsible for keeping the employee residences and surrounding areas clean, safe and comfortable; maintaining an appropriate environment in the residences for living, resting and recreating.-Serve as a Xanterra Parks & Resorts supervisor and role model for residents.-Observation of all residence hall regulations, Xanterra Parks & Resorts policies, state and federal laws.-Participate in, plan, and support community involvement efforts including dorm/community meetings and events.-Handle personnel issues with sensitivity and maintain appropriate confidentiality. -Make proper judgment calls regarding escalation of issues above and beyond the realm of their position including employee relations issues, NPS violations, interpersonal conflicts, workplace concerns, etc.

-Promote the Arizona Diamondbacks and Colorado Rockies throughout Spring Training.-Game Day duties include selling programs, assisting with the mascot, carrying out giveaways during the game, and providing excellent customer service.

-Performed multifaceted general office support-Filing and Data entry within HR systems (FileBound, MRC, and Wingspan)-Assisted visitors with questions or requests in accordance with company policies-Created and organized files (FMLA, Worker’s Comp, CAPs, I-9, and disability)-Prepared business correspondence using Microsoft Office (Word, Excel, PowerPoint,and Outlook)-Operated a range of office machines such as scanners, photocopiers, andcomputers

-Assisted Resident Directors in managing housing arrangements and office upkeep-Created a comfortable and inviting living environment within the dormitory building-Created, planned, and facilitated events for residents-Enforced rules and regulations of GCU Policy Handbook

-Received a promotion to a 1.5 Representative in November 2013-Student Worker of the Month for February 2014-Evaluated technicians' calls and chats for proper quality assurance-Assisted students, instructors, and SSAs with issues that occurred on their computersvia telephone, email, and chats-Worked with MS Office Products, CampusVue, CRM, and CitrixCommunicator/Phones-Performed additional tasks as assigned