Ashante Trumpet Email & Phone Number

Los Angeles, California, United States

Accommodating multiple widely known companies service event goers and complete tasks during major events (Dodgers Stadium, SoFi Stadium, Rose Bowl Stadium, Dignity Health Sports, etc.). Accurately process, prepare and serve food orders in a timely manner to 200+ guests per event. Provide exceptional customer service by taking orders, addressing complaints and answering questions. Completing tasks such as inventory management, event set-up/take-down and stocking. Working closely and smoothly with other team members to meet goals and ensure positive workflow.

Effectively using E-commerce platforms to sell, market and promote the company daily. Overseeing all aspects of day-to-day operations. Assessing and tracking company performance using data analytics and indicators such as customer retention to enhance progress. Engaging in business-to-business sales negotiating contracts with vendors/suppliers for optimal pricing. Analyzing market trends and identifying potential customers through research. Engaging with current and potential customers professionally using social media and face-to-face interaction. Creating lasting relationships through providing exceptional and friendly customer service.

Los Angeles, California, United States

Performed managerial as well as clerical duties including opening/closing, completing safecounts, shipping/receiving and employee trainings. Supervised a team of 7 employees overseeing overall performance. Accurately operated registers averaging 40+ transactions daily. Used POS Salesforce to balance daily transactions. Promptly resolved problems with knowledgeable and friendly service improving the store's customer satisfaction rate by 7%. Lead promotional based events promoting customer interaction and healthy relationships.

Los Angeles, California, United States

Delivered exceptional customer service going above and beyond for patrons as a front-end cashier and instore shopper. Accurately and promptly operated registers averaging 50+ transactions daily. Maintained a presentable and organized front end also displaying promotional and target focus merchandise. Openly assisted in multiple departments resulting in consistent store productivity with a can-do attitude. Worked closely with team members and managers to ensure customer satisfaction and problem resolution.