Alex Talas Email & Phone Number

Houston, Texas, United States

Houston, Texas Area

Taught Newtonian Statics and Dynamics for a student body of 180. Analyzed curricula deficiencies and developed compelling methodology around real-world demands. Counseled new student work format improving testing performance by 35% and improved department grade averages. Reduced mechanical engineering student attrition by 42% increasing access funds by $320k.

Houston, Texas Area

Provided technical customer service to engineering department faculty and research groups. Tracked and updated hardware inventory valued at approximately $720k. Provided rapid networking and software troubleshooting on-phone, remote client, and in-person. Distributed operating system security patches, managed proprietary software licenses, instituted new security protocols encrypting sensitive information. Managed database transfer to hybrid architecture of cloud and in-house servers.

Atascocita, Texas

Responsible for all store operations, hiring, and training. Lead team of 6 to 12 during significant company modernization and store overhauls to competitive standards. Instigated new higher shopping and service standards with interactive quality controls. Increased gross sales by 35%, reduced expenses by 20%, and increased net margin by 35%.

Humble, Texas, United States

Created new merchandising and product information training regimens to improve customer experience across the entire electronics sales team of 6 to 10. Provided a unique and competitive service experience that reduced troubleshooting time, improved co-sales, and maximized client time. Updated loss prevention techniques reducing inventory losses by 65%. Improved department sales to $800k and transaction traffic by 35% across tenure. Cross-trained to provide returns, inventory management, merchandising, and relevant service to all customer across all 8 store departments.