Lisa Stewart Email & Phone Number

Narangba, QLD, AU

Brisbane, Queensland, Australia

In my current role as Rostering and Scheduling Manager at BlueCare, I lead the charge in revolutionizing healthcare delivery through the strategic development and implementation of state-of-the-art rostering and scheduling systems, processes and capability. My focus is on enhancing client satisfaction and maximizing staff productivity across the community.

Queensland, Australia

In this pivotal role, I spearheaded the Quality Assurance team, driving the development, implementation, and monitoring of critical processes, data, and customer programs. My leadership ensured the Resource Management Team not only met but exceeded quality specifications for function and reliability. Key achievements and responsibilities included:-Leading.

Australia

I coach, lead and develop 45+ Workforce Coordinators to deliver a highly efficient and consistent standard of service through all aspects of employee rostering, customer scheduling (Procura CMS) and timekeeping, as well as workload monitoring for Community services

Australia

This role of Subject Matter Expert-Scheduling is to assist in the co-development and design of business improvements and help to engage the business in the change and training components for the Resource Management Team.The Subject Matter Expert-Scheduling further embeds the model, to lift and improve processes to support Blue Care within the changing.

North Coast Cluster

As part of the Resource Management Leadership Team I coach, lead and develop Workforce Coordinators to deliver a highly efficient and consistent standard of service through all aspects of employee rostering, customer scheduling (Procura CMS) and timekeeping, as well as workload monitoring for Residential, Community and Disability services.

Wesley Hospital

As a Patient Navigator, situated at the Wesley Hospital, I provide bedside assessments and professional Aged Care Funding and Services information to deliver a positive patient centred health experience for individuals and offer navigational support for all stakeholders within their health care network. I work in close partnership with patients, families.

Brisbane North

My role will partner me with clients and their families/carers to ensure that their needs are met in accordance with their goals and desired outcomes, consistent with blue Care’s Tailor Made service model, culture and values and will facilitate choice in the type of services and options available.

Brisbane, Queensland, Australia

As Community Service Assistant Coordinator (Scheduling Support Team) I assist in planning, coordinating, administering, monitoring and evaluating the delivery and standard of Community Services. I ensure client care delivery by maintaining client schedules and staff rosters and assist with staff recruitment, training and support. I also assist with the.

Brisbane Area, Australia

Part of a team responsible for the provision of quality client care in a community setting.

Certificate, Customer Based Design

Certificate 4 Home & Community Care