Audra Dunivan Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Providing feature and product direction for Rizing’s Blueline software. Continuously gathering user feedback to iterate on product development
• Participate in strategic planning of professional services’ offerings and provide functional strategic guidance for product development, project planning, system landscape, data migration, testing, deployment, and.
• Understand prospective customer business processes, solution needs, and how Rizing solutions can drive value in these areas. Build and present the business case for partnering with Rizing and support sales through SOW.
• Develop a strong understanding of and analyzes clients’ business requirements and objectives; develops system configurations to satisfy client needs
• Provide onboarding, support, and training for internal team

• Led a team of six professional services consultants, responsible for project resourcing, staffing, and managing budgets and well as professional development
• Owned creation of new methodology, including sales scoping and hours assessments, SOW creation, workbook design, configuration optimization, and training materials for clients and internal consultants
• Deployed resources effectively and strategically across a variety of client engagements. Continuously monitored resource success across projects and responsible for project profitability of over 30+ client engagements.

Boston, MA

• Led a team of five professional services consultants, supporting the implementations of performance, goals, succession, development, compensation, and variable pay modules
• Supported sales through scoping calls, SOW creation, and estimators; facilitated the sales to delivery transition
• Responsible for project profitability for consultant team while continuing to deliver 5+ implementations simultaneously as lead

• SuccessFactors system expert with a comprehensive and in-depth understanding of client HR processes, solutions, integration capabilities throughout the software suite
• Gathered and analyzed the clients’ Human Resources business requirements and objectives to configure/design SAP SuccessFactors
• Acted as a liaison between the client and 3D Results for investigating, analyzing, and solving software problems
• Led small teams on projects and internal tasks, provided mentoring and support to associate consultants
• Single point of contact for customer; created and maintained project plans, tracked project scope, budget, and timelines

Greater Boston Area

• Managed programs with university agriculture extension agencies, including outreach and on-boarding of small farms, reporting on farm progress and regional trends, and monitoring program outcomes
• Enhanced user engagement through a full website redesign, Facebook ad management and delivery, and development of a targeted social media presence
• Supported app development by gathering and documenting requirements, and using a data driven approach to identify customer needs, and develop insights in the field to understand market trends and competitor strategies

Greater Boston Area

• Leading clients through end to end Workday implementations with specialization in Human Capital Management (HCM), Talent and Performance, configurable security, calculated fields, and reporting.
• Serve as the key customer contact and subject matter expert, develop and lead process design sessions for customers to discover key requirements and streamline current processes.
• Research best practices and product enhancements to provide clients with up to date information to ensure a successful go-live that meets the needs of their business and end users.

Greater Boston Area

• Manage the implementation and related project deliverables for SuccessFactors suite of talent management products.
• Configure Performance Management, Goal Management, 360/Multi-Rater, Succession Management, Employee Profile, Job Profile Builder and Career & Development Planning applications while maintaining a structured project.
• Experience with multi-national and multi-language implementations with a wide range of industries including manufacturing, retail, communications and media, financial services, healthcare and diversified conglomerates.

Ann Arbor, MI

• Conducted strategic research of competitors’ digital presence and global market trends to provide tangible insight into opportunities for expansion of Con-way’s web, app, and mobile presence to increase lead.
• Supported new expansion into Mexico by developing training materials and communications in support of change management activities for 400+ account executives. Interviewed customers in English and Spanish for insights.

Barcelona, Spain

• Performed a rigorous market analysis to ensure a successful product launch into the social enterprise market.
• Researched leading social enterprises to identify successful tactics, evaluated consumer behavior to gain understanding of trends and decision making strategies, conducted financial analysis and pricing comparisons.
• Translated web content for deployment of www.dreamrunners.org (an affiliate of DonandMerit).

Greater Twin Cities Area

• Coordinated the implementation of a suite of SuccessFactors talent management modules.
• Collaborated with the Best Buy project management team and the Knowledge Infusion consulting team to design new business processes and capabilities. Personal responsibilities included leading and organizing.
• Conducted quality control reviews for Spanish translations of the employee satisfaction surveys.

Ba, Economics

Study Abroad, Economics And Spanish

Bachelor'S Degree, Study Abroad, Economics And Spanish

Adapted new skills abroad such as increased flexibility in new situations, strong listening and communication skills, and flexibility.