Shift Leader
Zachary, Louisiana, United States
Provided and ensured excellent service in a quality dining establishment. Waitress, Team Player in a fast paced environment. Head Trainer turned Shift Leader, leading the front end team of about 15. Encouraged effective Upselling, detailed memorization, POS, bartending, scheduling, maintained and increased client retention, end of day closeouts, opening procedures and banking needs. Frequented other locations for outside training gaining further knowledge of leadership skills and sales… Show more Provided and ensured excellent service in a quality dining establishment. Waitress, Team Player in a fast paced environment. Head Trainer turned Shift Leader, leading the front end team of about 15. Encouraged effective Upselling, detailed memorization, POS, bartending, scheduling, maintained and increased client retention, end of day closeouts, opening procedures and banking needs. Frequented other locations for outside training gaining further knowledge of leadership skills and sales techniques. Show less