Audra Lane Email and Phone Number

Enforce and resolve citizen and staff complaints in regards to City codes and ordinances. Record and investigate complaints, follow up with site visits, communicate with property owners and/or renters. Use the iWorQ tracking system to generate violation letters, store pictures of violations, track cases and re-inspections. Appear in court as needed. Track and report number of cases and the nature of case to City Council using Microsoft Excel. Assist in training a Code Enforcement Officer in Training.

Perform a variety of duties involved in the investigation of nuisance complaints; enforce and resolve complaints about City codes and ordinances. Receive, record, and investigate complaints from the public and staff regarding violations of City ordinances. Initiate contact with residents and other parties to explain the nature of the violations. Prepare notices of violation or noncompliance and citations using the MyGov tracking system. Handle all violations reported online by citizens. Work in conjunction with the Fire Marshall and the Police Department as needed. Coordinate and conduct follow-up abatement procedures including the preparation of additional correspondence, site visits, and communication with property owners and attorneys.

Assist all departments within the City Hall Annex, answer phone and direct caller to appropriate department. File birth and death certificates, print certified copies as requested by citizens. Help maintain an index of files for the City Clerk. Assist Code Enforcement Officers by writing, mailing, and filing violation notices. Assist within the Community Development/Engineering Department with permits and forms as needed. Keep detailed records and issue City Permits for Alcohol Permits within the city limits.

Work directly with Program, Communication, and Finance Departments to develop the best practices of implementing the 2008 Cookie Program. Develop training guides for the Fall Nut Sale as well as the Cookie Program. Help develop budget for Fall Product Sale. Work directly with delivery companies to implement new delivery schedule. Develop training guides for a new online ordering system. Organize Cookie Rallies for girls and volunteers throughout the 32 county jurisdictions.

Oversee all aspects of the Girl Scout Cookie Program , as well as the Fall Nut Sale, to include training adult volunteers, developing forms and instruction guides, maintain online ordering site, and scheduling delivery and pick up by volunteers. Directly responsible for seeking outside funding sources for the Council including grants, corporate, small business and individual donors. Write press releases for Council Events to all newspapers in the Councils 13 County jurisdiction. Maintain Council’s website. Develop program guides, as well as quarterly newsletters to be printed and distributed to Girl Scouts within the council’s jurisdiction.