Audrey Martin

Audrey Martin Email and Phone Number

Director, Customer Success at Splash @ Splash (SplashThat.com)
122 W 26th Street, New York, NY 10001, US
Audrey Martin's Location
New York, New York, United States, United States
Audrey Martin's Contact Details
About Audrey Martin

Audrey Martin is a Director, Customer Success at Splash at Splash (SplashThat.com). She possess expertise in management, microsoft office, social media, microsoft excel, social networking and 12 more skills. She is proficient in Spanish. Colleagues describe her as "Audrey consistently demonstrates strong critical thinking, full ownership of projects, tasks and timelines. She addressed all of her projects with sense urgency, and has also shown a strong ability to solve issues and address tasks on her own. A great example of Audrey’s skill set was during her time at Priceline.com where she not only pulled together the business requirements for a major project, but also assisted in the build and then helped train over 25 team members on how to implement the new hotel platform she had just helped to develop. Audrey took the time to understand what the business needed and then addressed all aspects without needing to be told to do so. Audrey was initially asked to just assist with the business requirements. I highly recommend Audrey."

Audrey Martin's Current Company Details
Splash (SplashThat.com)

Splash (Splashthat.Com)

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Director, Customer Success at Splash
122 W 26th Street, New York, NY 10001, US
Website:
splashthat.com
Employees:
51
Audrey Martin Work Experience Details
  • Splash (Splashthat.Com)
    Director, Customer Success Management
    Splash (Splashthat.Com) Apr 2023 - Present
    New York, Ny, Us
  • Splash (Splashthat.Com)
    Senior Manager, Customer Success
    Splash (Splashthat.Com) Nov 2021 - Apr 2023
    New York, Ny, Us
  • Splash (Splashthat.Com)
    Manager, Customer Success
    Splash (Splashthat.Com) Jul 2020 - Nov 2021
    New York, Ny, Us
  • Splash (Splashthat.Com)
    Team Lead, Customer Success
    Splash (Splashthat.Com) May 2019 - Jul 2020
    New York, Ny, Us
  • Splash (Splashthat.Com)
    Senior Customer Success Manager
    Splash (Splashthat.Com) Feb 2019 - May 2019
    New York, Ny, Us
  • Splash (Splashthat.Com)
    Customer Success Manager
    Splash (Splashthat.Com) Jun 2017 - Feb 2019
    New York, Ny, Us
  • Priceline.Com
    Key Account Manager
    Priceline.Com Jan 2016 - Jun 2017
    Norwalk, Ct, Us
    - Maintain full responsibility for managing the relationship with global wholesale hotel accounts generating over 65 million dollars of gross revenue annually- Develop strategic initiatives to drive incremental revenue by analyzing business trends and providing suggestions to partners- Negotiate and finalize terms of service level agreements and commercial contracts- Document and maintain all partner communications and opportunities in Salesforce- Analyze and monitor booking performance; provide data and continued recommendations to improve booking performance in all Priceline programs- Support Customer Service, Legal, IT and Executive Management teams to ensure seamless processes with key accounts across the business
  • Priceline.Com
    Revenue Management Analyst
    Priceline.Com May 2013 - Dec 2015
    Norwalk, Ct, Us
    - Optimized and maintained internal dashboard to ensure Opaque Rate competitiveness across all customer destinations, identified problem areas, and ultimately increased rate parity advantage by 15%- Developed and promoted a new product recommendation endorsed by CEO and integrated into customer product offering, visible on the website- Created prioritization reports for Regional Market Managers to assist in prioritizing their efforts across all initiatives- Streamlined current competitive analysis practices and implemented new strategies for improvement
  • Priceline.Com
    Intern, Hotel Portal
    Priceline.Com Jun 2012 - Aug 2012
    Norwalk, Ct, Us
  • Augusta National Golf Club
    Master'S Golf Tournament- Ladies Apparel Sales
    Augusta National Golf Club May 2012 - May 2012
    Augusta, Georgia, Us

Audrey Martin Skills

Management Microsoft Office Social Media Microsoft Excel Social Networking Sales Hotels Powerpoint Time Management Event Management Social Media Marketing Event Planning Customer Service Public Speaking Revenue Analysis Hotel Management Microsoft Powerpoint

Audrey Martin Education Details

  • University Of South Carolina
    University Of South Carolina
    Hospitality
  • Universitat Pompeu Fabra
    Universitat Pompeu Fabra
    Liberal Arts & Business

Frequently Asked Questions about Audrey Martin

What company does Audrey Martin work for?

Audrey Martin works for Splash (Splashthat.com)

What is Audrey Martin's role at the current company?

Audrey Martin's current role is Director, Customer Success at Splash.

What is Audrey Martin's email address?

Audrey Martin's email address is au****@****hat.com

What is Audrey Martin's direct phone number?

Audrey Martin's direct phone number is +120324*****

What schools did Audrey Martin attend?

Audrey Martin attended University Of South Carolina, Universitat Pompeu Fabra.

What are some of Audrey Martin's interests?

Audrey Martin has interest in Social Services, Children, Environment, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.

What skills is Audrey Martin known for?

Audrey Martin has skills like Management, Microsoft Office, Social Media, Microsoft Excel, Social Networking, Sales, Hotels, Powerpoint, Time Management, Event Management, Social Media Marketing, Event Planning.

Who are Audrey Martin's colleagues?

Audrey Martin's colleagues are Asif Aboobaker, Pipat Thontirawong, Afsal Kdm, Abe Weiser, Kate (Slonaker) Hammitt, Brandon Sheppard, Rachel Schweitzer.

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